About this role
Job summary
We are seeking a Security Officer to join our team on a permanent basis, working across all North Tees & Hartlepool NHS hospital sites, including the new Clinical Diagnostic Centre (CDC) in Stockton Town Centre. This is a fantastic opportunity to become part of a supportive, inclusive team and play a vital role in helping us provide a safe, high quality and welfare-focused security service within our hospitals.
Full training will be provided, so while Security experience is an advantage, it is not essential. However, applicants must already hold, or be willing to work towards, an SIA Door Supervisor Licence. This role is ideal for someone who is motivated, people-focused and ready to take the next step in their career.
Benefits of working for NTH Solutions include:
A competitive annual leave allowance (starting at 28 days per year, pro rata) plus bank holidays. Enhanced pay for night shifts Training and development opportunities to support your personal and professional growth A supportive and inclusive workplace Access to health and well-being initiatives
Main duties of the job
As a Security Officer, you will work under the guidance of the Head of Security, while also taking responsibility and using your own initiative during shifts. Your work will make a real difference in keeping staff, patients and visitors safe.
We will provide full role-specific training, but we are seeking someone who has:
Experience working with the general public Excellent communication skills (both written and verbal) The ability to remain calm, professional and decisive in fast-paced or challenging situations Confidence working both independently and as part of a team Strong problem-solving and critical-thinking skills
About us
NTH Solutions is a wholly owned subsidiary company of North Tees and Hartlepool NHS Foundation Trust, established in April 2018 to provide estates, facilities and support services.
Our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.
At NTH Solutions we work as a team, we support each other, learn from one another and have our patients at the heart of everything we do.
We are looking to employ honest, dedicated individuals to join our team, we recruit for values and together, we are North Tees and Hartlepool.
Job description Job responsibilities
Responding quickly to calls for assistance, including situations involving personal safety, suspected crime or fire alarms
Monitoring CCTV and reporting or investigating incidents in line with procedures
Carry out internal and external patrols of hospital sites, including car parks and buildings
Managing staff ID badges, access cards and departmental keys
Writing clear and accurate incident reports on our Inphase reporting system
Assisting patients, visitors and staff with directions, information and general enquiries
Recording and managing lost property
Providing evidence or witness statements where required
Lock/unlock buildings and departments on a daily basis.
Person Specification
Qualifications Essential
GCSE English or equivalent
Desirable
Security qualification / licence
Experience Essential
Work experience dealing with the general public in customer orientated organisation in a position of trust
Desirable
Working as a security officer
Skills Essential
Written Communication Skills IT Skills Ability to work as part of a team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North Tees & Hartlepool Solutions
Address University Hospital North Tees
Hardwick Road
Stockton
TS19 8PE
United Kingdom
Employer's website https://nthsolutions.co.uk (Opens in a new tab)