About this role
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Back-Office CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you! Account specific roles and responsibilities: Process orders accurately and efficiently using the client tool (BrightTree). Organize and manage medical documents in PDF format. Upload PDF documents to the client tool as required. Maintain and manage documents via the client's SharePoint system. Perform additional tasks related to order processing and PDF document management as needed. Send and receive reports via email, ensuring all communication is timely and accurate. Requirements At least 6 mont...