About this role
Work From Anywhere in the Philippines
Work Schedule: US Timezone (Flexible) │ Overlap with US business hours for payer follow-ups
Compensation Range: $1000 - $1500 USD/month based on experience.
A fast-growing telehealth and behavioral health company providing accessible mental health care across multiple US states is looking for a Credentialing Specialist to own the end-to-end provider credentialing process and eliminate reliance on a slow, error-prone vendor.
The company is scaling rapidly, onboarding new therapist and counselor providers every week, and currently routes credentialing through an external vendor that takes up to a week to submit applications and frequently requires corrections. The team is lean and fast-moving, already collaborating with a distributed operations team across time zones.
Day to day, you'll submit and track credentialing applications across Medicaid, Medicare, and commercial payers, manage CAQH profiles, and follow up directly with payers to resolve issues. Success means same-day to next-day application turnaround, consistently clean first-time submissions, and a scalable tracking system that supports growth from an initial 10–30 providers to 50–100+.
Requirements
Must-Have
3+ years of hands-on CAQH profile management and credentialing application submission experience, fully independent without trainingProven track record submitting credentialing applications to Medicaid, Medicare, and commercial payers across multiple US statesExperience managing credentialing for 10+ providers concurrentlySystematic tracking and follow-up discipline using tools such as Airtable, Google Sheets, Trello, or NotionTrack record of clean, first-time application submissions with minimal payer-requested correctionsExperience identifying and implementing workflow or process improvements within a credentialing or provider enrollment functionB2+ English (CEFR) for phone and written follow-up with US-based payer representatives
Nice-to-Have
Behavioral health provider credentialing experience (therapists, counselors, psychologists) across multiple statesCredentialing experience in Arizona, Colorado, Massachusetts, Michigan, Missouri, New York, Ohio, or VirginiaFamiliarity with PECOS, provider enrollment platforms, or primary source verification processesBackground supporting virtual therapy or telehealth platformsExperience building credentialing workflows or SOPs from scratch in a fast-growth environment
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we're building for:
Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd
Benefits
Competitive Salary: Based on experience and skills Remote Work: Fully remote—work from anywhere Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting Generous PTO: In accordance with company policy Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts Learning & Development: Ongoing access to resources for professional growth Global Networking: Connect with professionals worldwide
Our Recruitment Process Application Screening Skills Assessment Topgrading Interview Client Interview Job Offer Client Onboarding
Ready to Join Us?If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.