About this role
eleQtron develops and operates full-stack quantum computers based on trapped-ion technology. Quantum computing is a new computing paradigm rapidly approaching commercial viability. Our unique approach combines laser-cooled trapped ions with microwave control and tailored magnetic fields. Our next-generation computing machines under development will be able to find solutions to problems that are out of reach today, thus enabling new innovative products and services for a brighter future.
We are looking for a motivated and curious Working Student IT Operations (m/f/d) to join our growing IT team at eleQtron. This is a hands‑on role where you will learn real IT operations from day one and help us keep our employees productive and secure. If you enjoy solving problems, learning new technologies, and working in a friendly and fast-moving environment this role is perfect for you.
Responsibilities:
As part of the IT Operations team, you will:
Handle IT support tickets (create, update, document)
Help prepare laptops and workstations for new employees
Support onboarding and offboarding processes
Manage basic user requests (passwords, accounts, MFA issues)
Keep the inventory of laptops, phones, and licenses up to date
Assist with meeting room equipment and shared devices
Update guides, checklists, and documentation
Escalate issues when needed and learn from your manager
You don’t need to know everything you just need to be willing to learn.
This working student role is part of a clear career path at eleQtron. We will support your development with structured training and certifications.
What You Will Learn:
Microsoft 365 basics
IT support & ticketing systems
Device management and security basics
How a professional IT Operations team works
How to communicate effectively with users
What We Expect from You
You are a good match if you:
Are currently studying (IT, computer science, engineering, or similar)
Are curious about IT and enjoy learning
Communicate clearly and politely
Work reliably and take ownership of tasks
Pay attention to detail (especially in documentation)
Good proficiency in English (written & spoken)
Nice to Have (Bonus):
Basic knowledge of Windows or Microsoft 365
Interest in IT security or device management
First experience helping friends or family with IT issues
Optional: CompTIA ITF+ or similar beginner course
German language skills
Why You’ll Love Working With Us
Impact: Real responsibility from day one
At the forefront: Work at the forefront of technology, where academic research meets commercial applications
Modern workplace: We have a high-quality infrastructure with laboratory space, offices, and meeting rooms
Growth & Development: Opportunity to grow into a permanent role, with direct mentorship and a clear career path.
Team spirit: A supportive and friendly team in an international and diverse environment, with regular team events, making having fun at work part of everyday life
Tools & Setup: Modern IT environment (Microsoft 365, Intune, Entra ID)