About this role
About the role
You will support the Events, Catering and Security teams in delivering a wide range of events to a consistently high standard within the Ashmolean Museum. You will play a key role in the set-up, delivery and break-down of events, ensuring the safety of guests, staff and the museum’s collections at all times.
You will provide excellent customer service, welcoming and assisting guests in a friendly, professional and approachable manner. You will invigilate galleries during events, helping to safeguard the building and its contents, while also ensuring that visitors have an enjoyable and safe experience.
You will assist with event operations, including moving furniture and equipment, setting up event spaces, and maintaining high standards of presentation and cleanliness throughout. You will work closely with colleagues, catering partners and suppliers to ensure events run smoothly and in line with health and safety requirements.
This is a paid as claimed, variable hours post and the hours are anticipated to be flexible in line with event requirements, including evenings, weekends and bank holidays.
About You
You will be a proactive and reliable individual with a strong commitment to delivering excellent customer service, demonstrating professionalism, approachability and attention to detail in all interactions. You will have excellent communication skills and be confident engaging with a wide range of people, including visitors, colleagues and external partners.
You will be able to work effectively both independently and as part of a team, showing initiative while also responding positively to direction and feedback. You will have good organisational and time management skills, ensuring punctuality and reliability in attending scheduled shifts and completing tasks to a high standard.
You will be comfortable undertaking physical aspects of the role, including manual handling, standing for extended periods, and moving equipment safely. You will demonstrate a calm and confident approach to problem solving, including the ability to manage challenging situations or conflict in a professional and sensitive manner.
Experience in events, hospitality or a customer-facing environment would be advantageous, and you will be willing to work flexible hours, including evenings, weekends, bank holidays and short-notice shifts as required.
What We Offer
As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:
An excellent contributory pension scheme 38 days of annual leave A comprehensive range of childcare services Family leave schemes Cycle loan scheme Discounted bus travel and Season Ticket travel loans
More information is available at https://hr.admin.ox.ac.uk/staff-benefits
How to apply
You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.
We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Sofia Kolb, Event Operations Manager, who can be contacted with enquiries relating to the role ([email protected]). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department ([email protected]).
Only applications received online by 12.00 midday (BST) on Monday 13 April 2026 can be considered.