About this role
*Overview:* We are seeking a detail-oriented, organized, and client-focused individual to join our growing real estate team. This full-time role is ideal for someone passionate about supporting real estate operations and providing exceptional service to clients from initial inquiry through to post-closing follow-up.
*Key Responsibilities*
*Client & Lead Management*
* Manage and maintain an organized lead database. * Follow up with new and active leads through calls, texts, and emails. * Conduct daily outreach to new online leads using a structured script. * Respond to inquiries across various online platforms. * Track lead status and ensure consistent and timely follow-up. * Coordinate client touchpoints including direct mail, handwritten notes, and milestone check-ins (birthdays, home anniversaries, etc.). * Schedule and assist in the creation of weekly newsletters. * Check in with clients before and after closing to offer support and share timely updates. * Prepare thoughtful closing gifts for clients.
*Transaction Management & Paperwork*
* Manage all paperwork and documentation for real estate transactions. * Submit necessary documents to relevant parties, including brokerages and lawyers. * Track deadlines to ensure timely completion and compliance. * Organize digital folders and transaction tracking systems.
*Listing & Advertising Management*
* Input and manage MLS listings with complete accuracy. * Create marketing materials including listing brochures, presentations, and digital ads. * Assist with delivery and setup of marketing materials and signage at listings. * Support and monitor digital advertising campaigns for listings. * Update and maintain the team?s website with current listings and promotional content.
*Showings & Appointments*
* Coordinate and schedule showings with clients and agents. * Manage appointment scheduling for buyer tours and listing viewings. * Compile relevant home information for showings and provide timely communication with the lead agent.
*General & Administrative Support*
* Respond to client inquiries, calls, emails, and text messages professionally and promptly. * Assist with various day-to-day and on-the-fly administrative tasks. * Conduct property research and prepare summaries to support listing and buying efforts. * Collaborate closely with other team members to ensure smooth operations and client satisfaction.
*Ideal Candidate:*
* Strong communication and organizational skills * Ability to multitask and manage deadlines * A service-first mindset with a client-centric approach * Proactive and resourceful problem solver * Real estate experience preferred, but not required * Must be comfortable with occasional travel for listing prep and client meetings
Interested applicants are encouraged to apply with a resume and short introduction. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Job Types: Full-time, Part-time, Freelance
Pay: From $25.00 per hour
Education: * Secondary School (preferred)
Work Location: Hybrid remote in Belleville, ON K8P 3B4