About this role
*About Us*
Matrix Mechanical Group is a growing mechanical services company in Saint John, NB, specializing in HVAC, plumbing, and gas work - residential and commercial. We're building a strong service team, and we're looking for experienced HVAC technicians who want to be part of it.
*The Role*
We're hiring a Red Seal HVAC Technician to join our service team. You'll handle diagnostics, repairs, and installations on residential and light commercial heating and cooling systems. This is a hands-on role where you'll work independently, solve real problems, and have a direct impact on customer comfort and satisfaction.
If you're the kind of tech who takes pride in doing the job right the first time, we want to talk to you.
*What You'll Do*
*Service & Diagnostics*
* Diagnose and repair residential and light commercial HVAC systems - heat pumps, furnaces, air handlers, ductless mini-splits, and rooftop units
* Perform preventive maintenance, seasonal tune-ups, and system inspections
* Troubleshoot electrical, refrigerant, and airflow issues on the fly
*Installs & Retrofits*
* Install and commission new HVAC equipment - ductless systems, ducted systems, and heat pump retrofits
* Run refrigerant lines, electrical connections, and condensate drainage
* Coordinate with plumbing, gas, and electrical team members on combined projects
*Communication & Documentation*
* Communicate clearly with customers about findings, options, and recommendations
* Use a tablet (ServiceTitan) to manage job notes, parts, photos, and documentation
* Mentor apprentices and junior techs when working together on site
* Participate in the scheduled on-call rotation (shared across the team)
*What We're Looking For*
* Red Seal Certification in Refrigeration and Air Conditioning Mechanics
* At least 3 years of experience in residential and/or light commercial HVAC
* Strong diagnostic and troubleshooting skills across heating and cooling systems
* Experience with heat pumps (ductless and ducted) is a strong asset
* Comfortable working independently and managing your own schedule
* Excellent communication skills - with customers and the team
* Familiar with local codes and comfortable using a tablet for dispatch and documentation
* Valid driver's license with a clean abstract
*What We Offer*
* $32 - $42 per hour, based on experience
* Health and dental benefits
* RRSP contribution
* 3 weeks paid vacation
* Tool and boot allowance
* Company vehicle and fuel card
* Monday to Friday schedule with consistent hours
* Autonomy - we trust you to run your calls and make decisions
* Growth - room to expand as the company grows
* Supportive team - you'll work alongside people who genuinely have your back
Job Types: Full-time, Permanent
Pay: $32.00-$45.00 per hour
Benefits: * Dental care * Extended health care * Paid time off * RRSP match
Licence/Certification: * Red Seal (required)
Location: * Saint John, NB (required)
Work Location: In person