About this role
<div>Opportunity, growth, and meaningful rewards! We offer: </div> <ul style="list-style-type:disc"> <li>Health, dental and vision insurance</li> <li>Generous paid time off (vacation, flex or sick)</li> <li>*401(k) retirement plan </li> <li>*Company paid life insurance</li> <li> <div>*Tuition reimbursement</div> </li> <li> <div>Employee discounts across all company brands</div> </li> <li> <div>Employee assistance program</div> </li> <li>Training and exciting career growth opportunities</li> <li>Referral program – refer a friend and earn a bonus</li> </ul> <div>*Benefits may vary by position so ask your recruiter for details.</div> <div> </div> <div>Advertised Compensation: $238,200.00 to $311,400.00 </div><p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:Aptos, sans-serif">Purpose:</span></u></strong><strong><span style="font-family:Aptos, sans-serif"> </span></strong><span style="font-family:Aptos, sans-serif">The SVP Commercial is responsible for setting the North American region’s Commercial vision, establishing and executing the Annual Commercial Plan, and driving the overall performance of commercial activities across the North America organization. This role owns the Annual Commercial Plan end-to-end, ensuring it delivers against revenue, profitability, and customer experience goals.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:Aptos, sans-serif">Essential Functions:</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Sets the Regional Commercial vision and strategy in alignment with company business plans, working in collaboration with the other key functions to drive growth, business performance, and customer needs</span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Establishes, monitors, and executes the Commercial Strategy and Annual Commercial Plan, owning outcomes against financial and performance targets</span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">In partnership with Operations, Operations Services, Business Development, Digital, and Marketing, leads the development and implementation of customer engagement strategies to enhance brand reputation, loyalty, and customer satisfaction</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Owns all Retail product categories and programs - including space allocation, assortment, promotions, pricing and inventory strategies – to maximize commercial performance</span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Manages Commercial budgets and financial performance, ensuring category and portfolio decisions align with revenue, margin, and profitability targets</span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Maintains competitiveness in the market by identifying and evaluating emerging trends, opportunities, product lines, brands, and revenue streams</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Builds, leads, and develops a high-performing Commercial organization, fostering a culture of accountability, collaboration, and continuous improvement</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Owns delivery of all Commercial elements for existing and new proposals, RFPs, and refurbishments across the region; supports the Business Development team on business continuity situations with the best commercial inputs</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Builds and maintains strategic relationships with brands, vendors, distributors, airport authorities, industry leaders, and key stakeholders to advance the company’s commercial position; equips Commercial team leaders to employ successful negotiation strategies and build long-term industry and internal partnerships</span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Participates in the development of the fresh Grab and Go food category and the Retail and Food & Beverage concept portfolio to expand revenue streams and category relevance</span></li> </ul> <p style="line-height:12.0pt;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 1.4pt 0.0in 0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:Aptos, sans-serif">Reporting Relationship:</span></u></strong><strong><span style="font-family:Aptos, sans-serif"> </span></strong><span style="font-family:Aptos, sans-serif">The SVP Commercial reports to the Chief Operating Officer</span></p> <p style="margin:0.0in 1.4pt 0.0in 0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 1.4pt 0.0in 0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:Aptos, sans-serif">Interdependencies:</span></u></strong><span style="font-family:Aptos, sans-serif"> Category Management, Concept Development & Brand Partnerships, Marketing & Communications, Supply Chain & Logistics, Design & Construction, Operations Services, F&B and Retail Operations, Business Development</span></p> <p style="margin:0.0in 1.4pt 0.0in 0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:Aptos, sans-serif">Minimum Qualifications, Knowledge, Skills, and Work Environment</span></u></strong><strong><span style="font-family:Aptos, sans-serif">: </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Education and Experience: The combination of education and professional experience must exceed 15 years:</span> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">In a leadership role: Requires 10 years of experience leading a senior level team of professionals engaged in developing and executing Commercial management and strategy programs</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">In a technical role: Requires 10 years of experience engaged in developing and delivering Commercial management and strategy programs</span> <ul style="list-style-type:square;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement</span></li> </ul> </li> </ul> </li> </ul> <p style="margin:0.0in 0.0in 0.0in 1.5in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">An MBA or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement </span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 48.0px;font-size:12.0pt;font-family:'Times New Roman', serif"> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"> <ul style="list-style-type:square;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">In the industry: 10+ years of retail experience</span></li> </ul> </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Demonstrated experience managing a portfolio of multiple locations, concepts, and large scale, ideally over $500 million in revenue</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Must have experience with retail operations and planning & development, with exposure to multiple concepts, brands and customer profiles</span></li> </ul> </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Specialized Skillset/Competencies/Traits:</span> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Strong analytical skills with knowledge of financial tools and understanding of concept profitability and return on investment</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Proven track record of driving sales and marketing success and achieving business growth</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Ability to utilize market research and market trend information</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Strong negotiation skills; has the ability to navigate through conflict to find an acceptable win for all parties</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Highly advanced business acumen and also has the strategic mindset required to understand the long-term implications of Commercial strategy decisions and to advance the organization’s goals</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population, and individual circumstances</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results</span></li> </ul> </li> </ul> <p style="margin:0.0in 0.0in 0.0in 1.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">Location/Travel:</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="list-style:none;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">This position may be based out of the North America Support Center in East Rutherford, New Jersey </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-family:Aptos, sans-serif">This position requires up to 25% travel</span></li> </ul> </li> </ul><p style="margin-bottom:10.0px">Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).<strong> </strong></p>