About this role
<div id="tor__fextListingLayout_readOnlyDiv"> <div id="tor__fextListingLayout_content"> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><span>Department Overview</span></strong></span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey.</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><span>Role Description:</span></strong></span></p> <p> </p> <p><span>Key objectives critical to success:</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Production Support specialist for Nomura's Rates and Credit trading businesses in EMEA covering pre-trade (pricing and execution) and post-trade (trade processing and risk). Contribute to technological innovation while supporting complex production environments for critical trading applications.</span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">The ideal candidate will be technically strong with Credit and Rates business knowledge and enjoy working in a fast-paced environment while providing Trading Support for a wide range of electronic trading platforms and applications including our suite of in-house applications and vendor platforms.</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> <span>Skills, experience, qualifications and knowledge required:</span></strong></span></p> <p> </p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Core Experience</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Experience within a Production Support role at a major investment bank or similar financial institution</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Demonstrated ability to work effectively within a team environment</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Willingness to learn and develop technical and business skills</span></li> </ul> </li> </ul> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Financial Markets & Business Knowledge</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Working knowledge of Fixed Income products (Rates and Credit)</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Understanding of the trade lifecycle</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Familiarity with trade valuation, PnL, and risk concepts</span></li> </ul> </li> </ul> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Stakeholder Management & Communication</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Experience collaborating with IT and business stakeholders across Trading, Sales, Middle Office, and Compliance</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to communicate technical issues clearly to various audiences</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to build collaborative relationships with application development teams, Infrastructure and other functional groups globally</span></li> </ul> </li> </ul> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Systems & Infrastructure Management</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Experience supporting enterprise applications</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Proficiency in various technologies including Linux, databases, middleware, and networks enabling strong hands-on troubleshooting and incident resolution capabilities</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Operating systems knowledge (Windows, Unix, Linux)</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Good working knowledge of databases and writing SQL queries</span></li> </ul> </li> </ul> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Incident & Problem Management</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Experience with Service Now or similar platforms for Incident, Change, Request, and Problem Management</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Experience supporting IT incidents and problem management processes for complex systems</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to take ownership of issues and see through to completion as well as diligently supporting end-to-end Change/Release processes across regional Fixed Income systems</span></li> </ul> </li> </ul> <p> </p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Development & Automation</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Familiarity with modern software development practices including agile methodologies</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Understanding of Agile practices and principles</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Scripting skills (e.g. Shell Scripting, Python, Perl)</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Experience supporting DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc.</span></li> </ul> </li> </ul> <p> </p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Emerging Technologies & Innovation</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Working knowledge of cloud technologies (AWS, Azure or similar) desirable</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Interest in AI, ML, and other automated solutions</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Enthusiasm for digital transformation initiatives</span></li> </ul> </li> </ul> <p> </p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Governance & Risk Management</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Working knowledge of the ITIL framework</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Experience working with Audit and Operational Risk processes</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Understanding of IT Governance areas: Audit, Operational Risk and BCP requirements</span></li> </ul> </li> </ul> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><span> </span></strong></span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong><span>Competencies:</span></strong></span></p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Communication & Relationship Building</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Excellent communication skills both oral and written</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Good team-work skills both locally and globally</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to collaborate with stakeholders at various levels of the organization</span></li> </ul> </li> </ul> <p> </p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Problem-Solving & Analysis</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Strong analytical and problem-solving skills</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to work effectively under pressure</span></li> </ul> </li> </ul> <p> </p> <ul style="list-style-type:disc"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>Operational Excellence</strong></span></li> </ul> <ul style="list-style-type:disc" type="disc"> <li style="list-style-type:none;font-size:10.0pt;font-family:arial, helvetica, sans-serif"> <ul style="list-style-type:disc" type="circle"> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to multi-task and prioritize effectively</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ability to handle stressful situations with demanding clients</span></li> </ul> </li> </ul> </div> </div> <table width="100%"> <tbody> <tr> <td style="height:36.0px"> </td> </tr> </tbody> </table> <p> </p>