About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>The Impact You'll Make</b></H2> </div><div><p><span style="font-family:verdana, geneva, sans-serif">As Senior Product Support Engineer, you are responsible for initiating new product variant introduction accroding to new customer requirements and providing technical support internally and externally by utilizing product, production and application knowledge. You'll be a part of global cross functional teams with multiple stakeholders as well as internal and external customers.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You’ll Be Doing</b></H2> </div><div><p><span style="font-family:verdana, geneva, sans-serif"><strong>New Product Variant Execution </strong></span></p> <ul> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Drive new product variant introduction of responsible produt families by following related workflows</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Initiate M0 proposal to PM by comprehansive considerations of technical hitrate and business case</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Be responsible on technical agreement towards customer, such as Engineering-sheet, Technical drawing, etc. </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Investigate and evaluate customer requirement via communicating with customer/sales for detail requirement review and cooperating with internal cross functional teams for technical review</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Provide smart solutions to customer by utilizing product, production and application knowledge</span></li> </ul> <p><span style="font-family:verdana, geneva, sans-serif">Technical Support</span><br><span style="font-family:verdana, geneva, sans-serif">Provide support on technical issues/questions from Customer, Sales, Product management and Operations towards responsible prodcut families.</span></p> <p><span style="font-family:verdana, geneva, sans-serif"><strong>Continuous Improvement</strong></span><br><span style="font-family:verdana, geneva, sans-serif">Be responsible on New Product Variant related workfolws' updating and optimization</span><br><span style="font-family:verdana, geneva, sans-serif">Support product portfolio optimization together with product management</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What We're Looking For</b></H2> </div><div><ul> <li><span style="font-family:Verdana;font-size:12.0pt"> Mechanical/Electrical Engineering or relevant background, with 3+ years' technical/application experience in relevant segments<br> Strong communication skills</span><span style="font-family:Verdana;font-size:12.0pt"><br></span></li> <li><span style="font-family:Verdana;font-size:12.0pt">Basic skills in 2D drawings and SAP</span></li> <li><span style="font-family:Verdana;font-size:12.0pt">Strong skill in MS Digital softwares(Powerapps, PowerBI) and Programming (eg:Python) will be a plus<br></span></li> <li><span style="font-family:Verdana;font-size:12.0pt">Customer oriented mindset with excellent communication skills<br></span></li> <li><span style="font-family:Verdana;font-size:12.0pt">Proactive, possitive, innovated and self-driven mindset, good team player in local and global cross functional teams</span></li> <li><span style="font-family:Verdana;font-size:12.0pt">Fluent English in Both written and verbal</span><span style="font-family:Verdana;font-size:12.0pt"><br></span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What You'll Get from Us</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <ol> <li><span style="font-family:Verdana;font-size:12.0pt">We promote from within and support your learning with mentoring, training, and access to global opportunities.</span></li> <li><span style="font-family:Verdana;font-size:12.0pt">You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.</span></li> <li><span style="font-family:Verdana;font-size:12.0pt">We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are. </span></li> <li><span style="font-family:Verdana;font-size:12.0pt">You’ll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.</span></li> </ol></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Ready to Make a Difference?</b></H2> </div><div><p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <p><span style="font-family:Verdana;font-size:12.0pt">If this role excites you, we’d love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.</span></p> <p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <hr> <p><span style="font-family:Verdana;font-size:12.0pt"> </span></p> <p><span style="font-family:Verdana;font-size:12.0pt">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.</span></p></div></div></div>