About this role
<p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">The Hospital:</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">The RCH is committed to the </span><a href="https://ccyp.vic.gov.au/child-safe-standards/the-11-child-safe-standards/"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Child Safe Standards</span></a><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">For further Information on RCH is available </span><a href="https://www.rch.org.au/rch/about/"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">here</span></a><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">.</span></p><div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Digital Learning Coordinator</strong></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent employee benefits including salary packaging </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ongoing training and development opportunities </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Work for Australia’s leading Children’s Hospital </span></p> </li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>About the Role</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This is a Permanent Part-Time position at 40 hours per fortnight within the Digital Learning team. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The Digital Learning Coordinator provides administrative, technical and operational support for Learning Hero, the RCH Learning Management System (Totara). Working within the Digital Learning team, you will support staff, educators and managers in the effective delivery of digital learning, mandatory training and workforce compliance requirements. The role is responsible for LMS administration, user support, reporting, digital content maintenance and the development of online learning resources. You will work closely with stakeholders across the organisation to improve the learner experience and ensure staff can access high-quality learning opportunities.</span></p> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Classification for this position ranges from AO41 to AO45, Grade 4 Year 1 to Grade 4 Year 5 ($87,003.80 - $96,181.28 per annum pro rata. Salary and superannuation in accordance with the relevant Enterprise Agreement).</span></div> <div> </div> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What you'll achieve:</strong></span></div> <div> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Provide high-quality administration and user support for Learning Hero, the RCH Learning Management System</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Investigate and resolve LMS user, enrolment and system issues, ensuring a positive experience for staff and educators</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support the development, maintenance and continuous improvement of online learning resources and digital learning programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Generate reports and work collaboratively with stakeholders to support training compliance and workforce learning outcomes</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Your skills and experience:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated experience supporting and administering a Learning Management System (LMS)</span></div> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience providing administrative, technical or helpdesk-style support in a digital or education environment</span></div> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong problem-solving skills with the ability to troubleshoot and resolve user and system issues</span></div> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <div><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Well-developed communication and stakeholder engagement skills, with the ability to support a diverse range of users.</span></div> </li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">If this sounds like you, click <a title="" href="https://www.rch.org.au/uploadedFiles/Main/Content/successfactors/digital-learning-coordinator-july-2026.pdf " target="_self">here</a> to view the position description. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>About the Department:</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The Digital Learning team delivers system administration, user support, and continuous improvement to ensure staff can access high-quality learning and mandatory training. The Digital Learning team engages with stakeholders across RCH, including clinical teams, ICT, and external vendors, to ensure learning systems meet organisational needs.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What we offer:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Salary Packaging – Increase your take home pay! </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Flexible work options available </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Culture of continuous improvement </span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Other requirements:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Current National Criminal Record Check, or willing to obtain</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Valid Working with Children Check </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure </span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Application process:</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">For more information about this position please contact <strong>Matthew Carson, Associate Director, Digital Learning. Email: [email protected] </strong></span></p> </div> </div><p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Why work at the RCH?</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">We also offer </span><a href="https://www.rch.org.au/careers/staff-benefits/"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">staff benefits</span></a><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif"> such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><em><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.</span></em></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks. </span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Are you ready to join our team?</span></strong></p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Apply online by clicking on the “<strong>Apply”</strong> button</span></p> <p style="text-align:center;margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Arial, sans-serif">Applications close <strong>13 August 2026</strong></span></p>