About this role
<p> </p> <p><img src="https://rmkcdn.successfactors.com/5858ab09/aad2b740-339c-42fe-8d5e-e.png" style="width:324.0px;height:84.0px"></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Position Summary</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The Revenue Management team is responsible for maximizing ticket revenue on every flight, every day, within the JetBlue route network. The group is comprised of two teams—Yield and Pricing—that work closely together to ensure that JetBlue is selling the optimal number of tickets across the spectrum of prices available based on customer demand.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">This role will focus on one of the two following areas:</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Yield: </strong>As a Yield Associate Analyst, you will be responsible for the revenue performance for a portfolio of JetBlue routes, often representing more than $100 million of revenue under direct control. Within your portfolio, you will use Yield controls to determine the optimal fare to sell at any given moment in time to maximize each flight’s revenue.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Pricing: </strong>As a Pricing Associate Analyst, you will be responsible for ensuring that JetBlue is always competitive in the highly dynamic world of airline pricing by monitoring industry pricing changes filed through a clearinghouse throughout the day and determining and executing JetBlue’s response. You will also work with the Yield team to ensure that every market has an optimal pricing structure in place.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Essential Responsibilities</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Learn and test implementations of revenue management theory and effect improvements on current business processes to enhance system-wide revenue performance</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Design and execute controlled fare tests to study customer price elasticity of demand</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Query and analyze passenger ticketing data to gain market knowledge, and leverage that knowledge to inform future pricing decisions</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Effectively communicate revenue performance and competitive market dynamics to fellow crewmembers, managers, and above</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Provide cross-functional support to other teams including Sales, Network Planning, Loyalty, Travel Products, and Marketing</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Other duties as assigned</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Minimum Experience and Qualifications</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Bachelor’s degree in Business, Finance, Economics, Engineering, Computer Science, Physics, Applied Mathematics, Operations Research or related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience</span></li> </ul> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">One (1) year of experience in an analytical role or coursework</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Excellent verbal and written communication skills, as well as quantitative critical thinking skills</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Demonstrate analytical reasoning with the ability to tackle complex problems</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Strong attention to detail</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proficiency in Microsoft Excel, PowerPoint, Access, and Word</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Ability to work cross-functionally, collaboratively and under pressure </span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Candidates must demonstrate Data Analysis skills in a work sample assessment.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Available for occasional overnight travel (10%)</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Must pass a pre-employment drug test</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Must be legally eligible to work in the country in which the position is located</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Authorization to work in the US is required. This position is not eligible for visa sponsorship</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Preferred Experience and Qualifications</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Master’s degree in Business, Finance, Economics, Engineering, Computer Science, Physics, Applied Mathematics, Operations Research or related field</span></li> </ul> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">One (1) year of Revenue Management experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">One (1) year of analytical quantitative experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">A proven interest in airlines, aviation, or transportation systems in schooling or prior work experience</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proficiency in SQL and other database tools</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Crewmember Expectations</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Regular attendance and punctuality</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Potential need to work flexible hours and be available to respond on short-notice</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Able to maintain a professional appearance</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and Passion</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Equipment:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Computer and other office equipment</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Work Environment:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Traditional office environment</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Physical Effort: </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><strong>Compensation: </strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The base pay range for this position is between $58,000.00 and $86,000.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.</span></li> </ul>