About this role
<p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#b02a87">O que buscamos:</span></strong></p> <p style="text-align:left;margin:0.0cm;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Profissional com experiência em Salesforce Agentforce para atuar na construção e configuração de agentes inteligentes, automações e fluxos de negócio. A posição é focada no desenvolvimento de soluções baseadas em IA dentro do ecossistema Salesforce, utilizando Agent Builder, Prompt Builder e Salesforce Flows para viabilizar processos automatizados e escaláveis.</span></p> <p style="text-align:left;margin:0.0cm;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#b02a87">Responsabilidades:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Configurar e evoluir agentes inteligentes utilizando Salesforce Agent Builder;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Desenvolver e manter Prompt Templates utilizando Salesforce Prompt Builder;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Testar intenções, comportamentos e respostas dos agentes, garantindo qualidade e aderência aos fluxos de negócio;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Construir Salesforce Flows para suportar ações automatizadas executadas pelos agentes;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Desenvolver automações para processos como consulta de status de pedidos, emissão de segunda via de boletos e demais jornadas de atendimento;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Criar ações reutilizáveis (Actions) para serem invocadas autonomamente pelos agentes;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Desenvolver e otimizar fluxos avançados, incluindo automações em lote, subfluxos e estruturas de repetição;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Colaborar na evolução da arquitetura e da esteira de produção baseada em agentes de IA;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Garantir a qualidade, escalabilidade e manutenção das automações implementadas.</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#b02a87"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#b02a87">Requisitos Obrigatórios:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Experiência com Salesforce Agent Builder;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Experiência com Salesforce Prompt Builder;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Conhecimento avançado em Salesforce Flows;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Experiência na construção de automações utilizando fluxos em lote, sub-rotinas e loops;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Capacidade de criar e gerenciar Actions reutilizáveis para integração com agentes inteligentes;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Conhecimento em automação de processos de negócio dentro do ecossistema Salesforce;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Experiência na configuração, teste e evolução de agentes conversacionais baseados em IA.</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#b02a87"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#b02a87">Requisitos Diferenciais:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Certificação Salesforce Certified Agentforce Specialist (AI-201);</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Certificação Salesforce Certified AI Specialist;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Certificação Salesforce Certified Platform App Builder;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Experiência em projetos de Inteligência Artificial Generativa aplicados ao Salesforce;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif;text-indent:0.4px"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Vivência em integrações e automações complexas envolvendo múltiplos sistemas e processos de negócio.</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#b02a87"> </span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#b02a87">Descrição comportamental:</span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:#b02a87">Procuramos uma pessoa que:</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Goste de trabalhar em equipe e seja colaborativa em suas atribuições;</span></li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Tenha coragem para se desafiar e ir além, abraçando novas oportunidades de crescimento;</span></li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Transforme ideias em soluções criativas e busque qualidade em toda sua rotina;</span></li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Tenha habilidades de resolução de problemas;</span></li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Possua habilidade e se sinta confortável para trabalhar de forma independente e gerenciar o próprio tempo;</span></li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Tenha interesse em lidar com situações adversas e inovadoras no âmbito tecnológico.</span></li> </ul> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">Big enough to deliver – small enough to care.</span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">#VempraGFT</span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">#VamosVoarJuntos</span></strong></p> <p style="margin:0.0cm;text-align:justify;line-height:115%;font-size:10.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif;color:black">#ProudToBeGFT</span></strong></p>