About this role
<p><span style="font-size:11.0pt;line-height:107%;font-family:Calibri, sans-serif;color:black">Procuramos <strong>Rececionista de 2ª/Night-Auditor (m/f) </strong>para Pestana Sintra Golf</span></p> <p> </p> <p style="margin:0.0cm;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black">Garante o acolhimento e atendimento ao cliente oferecendo um serviço de qualidade durante a sua estadia.</span></p> <p style="margin:0.0cm;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">O que oferecemos?</span></p> <p style="margin:0.0cm;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Plano de saúde – acesso a seguro de saúde;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Cartão de descontos e parcerias – acesso a descontos exclusivos em unidades Pestana e em diversos outros parceiros;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Pestana Academy – acesso a programas de desenvolvimento que apoiam na progressão de carreira;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Mobilidade de oportunidades internas – acesso a mobilidade interna em várias geografias;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Apoio à comunidade e voluntariado – possibilidade em participar em diversas ações de voluntariado.</span></li> </ul> <p style="margin:0.0cm;text-align:justify;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Principais Responsabilidades:</span></p> <p style="margin:0.0cm;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Garantir a receção e o acolhimento de todos os nossos clientes durante o turno da noite;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Identificar e, se possível, tratar das eventuais reclamações dos clientes;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#040404">Garantir o fecho de caixa e auditoria noturna ;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Apoiar o cliente nos pedidos de informação;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:#040404">Comunicar superiormente qualquer anomalia verificada no seu serviço ou ocorrida com algum cliente;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Colaborar com as equipas dos restantes departamentos;</span><span style="font-family:Arial, sans-serif;color:#040404"><br> </span></li> </ul> <p style="margin:0.0cm;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Experiência que procuramos:</span></p> <p style="margin:0.0cm;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Experiência mínima na função em hotelaria;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Gosto pelo contacto com o cliente;</span></li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm"> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Boa capacidade de comunicação;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Atitude proativa e dinâmica;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Elevado sentido de responsabilidade e rigor;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Domínio da língua inglesa;</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.4px;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif;text-indent:0.4px"><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black;background-color:white">Gosto pelo trabalho em equipa.</span></li> </ul> <p style="margin:0.0cm;background-color:white;font-size:12.0pt;font-family:'Times New Roman', serif"> </p>