About this role
<p style="margin:0.0in;font-size:9.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:AdiHaus">He/she will achieve this mission by:</span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-family:AdiHaus"> </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Assist Senior OB Manager to drive shuttle team to reach agreed Service levels so as to meet or exceed customer expectations. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Lead team to achieve or exceed productivity/cost/SLA (service level agreement) KPI target. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Training team staff to follow company safety policy (EHS) to create a safety environment.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Lead the fulfillment of lean logistics concept and best practice in DC.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Make sure safety first and no injuring at work place. </span></li> </ul> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:AdiHaus"> </span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:AdiHaus">Key Responsibilities: </span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:11.0pt;font-family:Arial, sans-serif">In Project Phase:</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">In the project phase, will be the key user to join the testing and training positively, quickly master all relative process.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Will be responsible for training end user under his/her work group to ensure all the </span><span style="font-family:Arial, sans-serif">shuttle</span><span style="font-family:Arial, sans-serif"> team staffs and workers be suitable trained and the workflow be executed with high efficiency.</span></li> </ul> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:11.0pt;font-family:Arial, sans-serif">After Project Go-life:</span></u></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:Arial, sans-serif">Collaboration</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Assist the outbound manager to manage the outbound </span><span style="font-family:Arial, sans-serif">shuttle</span><span style="font-family:Arial, sans-serif"> team.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Work closely with outbound Manager/ Supervisor of other functions to organize and motivate </span><span style="font-family:Arial, sans-serif">shuttle</span><span style="font-family:Arial, sans-serif"> team to achieve on time delivery performance and outsourced workers performance.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Assist outbound manger to work out shift plan, and effectively execute the plan with increasing / reducing temporary staff employed in a timely manner so as to achieve both customer service levels and productivity targets (cost budgets). </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Communicate effectively with all Peers within the DC ensuring that department KPI are achieved.</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 21.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:Arial, sans-serif">Management</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Recommend, assist outbound manager to develops, and implements new methods and procedures designed to remedy customer needs while improving compliance, minimizing operating cost, and effecting greater customer satisfaction. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Lead the </span><span style="font-family:Arial, sans-serif">shuttle</span><span style="font-family:Arial, sans-serif"> team to fulfill different orders and tasks, monitor both permanent and outsourced workers to ensure achieve DC performance target.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Support outbound manager to create more workable and practical team KPI target and lead the team to be excellent.</span></li> </ul> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:Arial, sans-serif">System and Processes</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Develops, coordinates, and maintains a system for identification, evaluation of team and employee productivity rates utilizing MA systems tools and reports. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Have enough knowledge for WMS//WES system. Well understand the logic of WMS/WES, which support daily operation Know well distribution center process, always struggle for continuous improvement team operation efficiency and saving cost.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Lead </span><span style="font-family:Arial, sans-serif">shuttle</span><span style="font-family:Arial, sans-serif"> team to define problem and analyze root cause, work out corrective and preventive action and optimize SOP continually. </span></li> </ul> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:Arial, sans-serif">People Management</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Work together with Training supervisor to work out team staff training plan to ensure all team staffs be trained regularly and all the staff is skilled for daily operation.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Work closely with sites Health and safety supervisor to Monitor all the team staffs has good controls in place to provide a healthy and safe place for all staff. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Develop people, build an efficiency and high quality and cost saving team</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Lead and manage team staff to learn and execute company policy special the HES policy to build up a safety environment for everyone.</span></li> </ul> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><em><span style="font-size:8.0pt;font-family:Arial, sans-serif"> </span></em></p> <p style="margin:2.0pt 0.0in;line-height:14.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">The responsibilities are not limited to the above, the job holder will also follow other work assigned by his/her immediate supervisor</span></p> <p style="margin:2.0pt 0.0in;line-height:14.0pt;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:AdiHaus"> </span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:AdiHaus">Key Relationships: </span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:AdiHaus;color:black">Internal </span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:AdiHaus;color:black">DC operation, Global lean management team, Global initiatives team, DC Planning, </span><span style="font-family:AdiHaus;color:black">HR/Admin, IT</span></li> </ul> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-family:AdiHaus;color:black">External </span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:AdiHaus;color:black">Customers, 3PL,</span><span style="font-family:AdiHaus;color:black"> vendors</span></li> </ul> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:AdiHaus"> </span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:AdiHaus">Knowledge, Skills and Abilities:</span></strong></p> <p style="margin:0.0in;font-size:10.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:AdiHaus"> </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">College or above education background.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Rich experience of managing automated production equipment and forklifts in the past 5-10 years. Minimum 5-years’ experience in warehouses or distribution center, including 3+ years in managing an automated/semi-automated, large-scale distribution facility which has unit sorter/shuttle/other automatic system.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Ability to communicate fluently in both Mandarin and English.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Familiar with WMS/WCS/WES system is preferred.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif">Good communication skill.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif;color:black">Stable personality, Customer-driven orientation, Teamwork.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif;text-indent:4.0px"><span style="font-family:Arial, sans-serif;color:black">Competency with Excel, Word, PPT, Access and MS Project is required.</span></li> </ul>