About this role
<div> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>Position Snapshot </strong></span></p> </div> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>Location:</strong> Braga/Lisbon (Portugal) </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>Company:</strong> Nestlé Business Solutions (NBS) </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>Full-time/Hybrid Work:</strong> 2 days per week at the office (aligned with our current Policy)</span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>Languages:</strong> Fluent in English</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>About us </strong></span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>Nestlé Business Solutions (NBS)</strong> is at the heart of the <strong>Nestlé Group</strong>. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world. </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black">We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS! </strong></span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position. </strong></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <div style="text-align:justify"> <p><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>Position Summary </strong></span></p> </div> <div style="text-align:justify"> <div><span style="font-family:verdana, geneva, sans-serif;color:black">The Ocean Transport Monitoring Specialist oversees end‑to‑end ocean shipment performance, ensuring timely, efficient, and visible stock delivery by continuously monitoring transport milestones, optimizing the use of shipment management systems, and partnering closely with Markets, suppliers, shippers, carriers, and Global Logistics Procurement to proactively resolve issues and drive service excellence.</span></div> </div> <div style="text-align:justify"> <p><span style="font-family:verdana, geneva, sans-serif;color:black"> </span></p> <p> </p> <p> </p> </div> <div style="text-align:justify"> <p><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>A day in the life of... </strong></span></p> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Manage the team in enhancing the transport monitoring (Track & Trace) process</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Ensure timely resolution of exceptions throughout ocean transport</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Safeguard data accuracy in the Ocean Platform and Dashboard to maintain full visibility for Markets</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Coordinate loading dates with the export team and track containers from loading point to POL</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Monitor shipments for deviations, update ETAs when required, and inform Markets accordingly</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Manage arrival notices, follow‑up on empty container returns, and handle COD (change of destination) requests when needed</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Oversee platform performance against SLAs while ensuring business continuity</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Support operational tasks, conduct health checks, and drive continuous improvement initiatives</span></p> </li> </ul> <p> </p> <p> </p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>What will make you successful </strong></span></p> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Technical university degree</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">5 years of experience in freight forwarding or shipping lines (import/export)</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Strong customer service skills</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Knowledge of physical logistics</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Supply Chain project management experience</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Experience working with providers</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Advanced English (Spanish is a plus)</span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Microsoft 365 skills (Excel, Power BI, PowerPoint, etc.)</span></p> </li> </ul> <p> </p> <p> </p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;color:black"><strong>What we offer </strong></span></p> </div> <div style="text-align:justify"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you: </span></p> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Development of expertise in Nestlé’s Shared Solutions Business </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Immersion in a culturally diverse team </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Local and international exposure </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Flexible working environment </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Engagement and wellbeing activities </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Competitive salary and annual bonus according to your performance </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Meal allowance card </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Flex Benefits - at NBS you can choose what benefits are more suitable for you </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Make part of the Nestlé Club and get discount in several partners </span></p> </li> </ul> </div> <div style="text-align:justify"> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Free coffee (and good coffee) at the office </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc;text-align:justify"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Shop with special discounts for employees </span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Company equipment according to professional needs </span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">Medical support available at the office </span></p> </li> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p><span style="font-family:verdana, geneva, sans-serif;color:black">E-learning courses and training program to get you where you aim to be </span></p> </li> </ul> <div> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;color:black"> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif;color:black">Career progression and possibilities for international career</span></p> </li> </ul> </div> </div>