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IT Enterprise Release Management Lead (West Palm Beach, FL, US) @ Florida Crystals Corporation

West Palm Beach, FL, USOnsiteFull-time
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<p>Florida Crystals Corporation is a fully integrated cane sugar company. Florida Crystals regeneratively farms sugarcane and rice in South Florida, where it owns two sugar mills, a sugar refinery, a packaging and distribution center, Florida&apos;s only rice mill, a compost facility, and one of the largest renewable power plants of its kind in the U.S., which uses sugarcane fiber to generate eco-friendly energy that powers its sugar operations. Florida Crystals owns one of the largest Regenerative Organic Certified® farms in the U.S. and its Florida Crystals® products are the only ROC™ sugar grown and milled sugar in the country. Florida Crystals owns ASR Group International, Inc., a holding company that conducts operations through its subsidiaries. The ASR Group® family of companies make up the world’s largest refiner and marketer of cane sugar. Florida Crystals is headquartered in West Palm Beach, Florida. Learn more at <a href="http://www.FloridaCrystalsCorp.com">www.FloridaCrystalsCorp.com</a>.</p><p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong><u>OVERVIEW</u></strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif">The IT Enterprise Release Management Lead position requires a strategic leader, who is responsible for the IT release management lifecycle, and whose mission is to protect the integrity of the production environments while enabling business-as-usual corrections, the application patches, support stacks/upgrades and various enhancements; ensures projects are deployed in a controlled manner with minimal risk to the business. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">Release management lifecycle includes planning, scheduling, coordinating and the management of releases for multiple applications across multiple lines of business in pursuit of aligning with the business strategy and growth opportunities. This position will also be responsible for developing strategies for release governance; establishing consistent release management processes, monitoring compliance with established SLA’s, ensuring QA, developing performance metrics and managing interdependencies and milestone adherence to ensure the integrity of each release.</span></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong><u>DETAILED ROLES &amp; RESPONSIBILITIES</u></strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Develop, implement and drive adoption of the release strategy</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Build and track the IT release calendar</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Forward plan release windows and cycles across a portfolio</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Manage risks and resolve issues that affect release scope, schedule and quality</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Measure and monitor progress of release activities</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Participate in release readiness reviews, milestone reviews and business go/no-go reviews</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Communicate release details and schedules to all relevant parties</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Inform senior management of exposure to release risk and effectively mitigate it</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Produce deployment, runbooks and implementation plans in release</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Conduct release readiness reviews, milestone reviews and business go/no-go reviews</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Monitor and measure progress to ensure projects are adhering to release standards</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Report on progress of releases</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Lead and co-ordinate the production cutover activities of major releases, including the execution of deployment plans</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Lead strategic direction for release management processes and tools</span> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Establish consistent release management processes and continually work to improve them</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Identify and drive adoption of best-in-class tools to enable efficient release management</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Lead strategic direction for automated testing for applications</span> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Establish consistent release management processes and continually work to improve them</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Identify and drive adoption of best-in-class tools to automate testing</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Work with AMS Lead and AMS Manager in relation to change management processes, governance and measuring of compliance</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong><u>WORK EXPERIENCES</u></strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">15 years of experience in IT organization</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">10 years of experience working with project management</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">10 years of experience with release and change management</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience and proven track record with developing, implementing and governing processes</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Proven interpersonal collaborative skills: two-way communication skills (oral and written), ability to build relationships, influence others, work with a diverse internal and external stakeholder base and the ability to communicate release management concepts to both technical and non-technical audiences</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Proven ability to be able to deliver results with minimal supervision</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Poise and ability to act calmly and competently in high-pressure, high-stress situations</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Prior experience working in large manufacturing companies, in international environment</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Working knowledge of IT risk management</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Proven ability to navigate complex details and bring them together into a single plan</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong><u>EDUCATION REQUIREMENTS</u></strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Bachelor’s Degree from an accredited institution with a concentration in Information Technology, Business, or related field </span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong><u>ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)</u></strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strong analytical, planning and problem solving skills</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strong knowledge of SAP platform a plus</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to set proper prioritizations</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to organize and coordinate management of both small and large groups of resources</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience with IT risk management and the ability to navigate through it</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strategic thinking skills</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Confidence to manage up and provide communication to senior management</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Demonstrated leadership skills</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Demonstrated written and verbal communications skills</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Budget management responsibility</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Strong working knowledge of MS products, including Office, Projects, PowerPoint, Visio and SharePoint</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Team player</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ethics &amp; Integrity – High degree of personal integrity in all business dealings</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Attentive to detail and demonstrated ability to deliver on accountabilities in order to help the business and the team be successful. Track record of high-performance</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">A great team player with a great attitude, good customer service orientation, and focused on delivering outstanding results to their clients and the business, overall</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Well organized, ambitious, courageous, flexible but decisive, with strong interpersonal skills</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">High positive energy to take on continuous and complex business challenges in a fast-paced environment.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Persistence to drive to solutions despite obstacles and/or competing priorities</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to analyse information and make deductions in accordance with departmental guidelines. Ability to track and report data</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Problem solving – identifies and resolves problems in a timely manner</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Stakeholder Management – build strong and productive partnership with IT and Business leads, understand their strategy</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Manages competing demands and is able to deal with frequent changes, delays and/or competing priorities</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Fluency in English, other language skills a plus, but not required</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong><u>LOCATION OF ROLE</u></strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif">West Palm Beach</span></p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p><p> </p> <p>We are an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, gender, sexual orientation, gender identity, age, national origin, disability, veteran status or any other category protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need. </p>

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