About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">We are seeking an Installer/Service Technician to join our Service and Install business, to service and install industrial doors, garage roller doors, panel doors, automatic door openers, gate openers and many other specialised products. This position will mainly involve breakdowns and some major works to Industrial Doors and Specialty Products. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">What you will do</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Carry out preventative maintenance, breakdown repairs and electrical fault finding across automatic doors and access solutions</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Deliver exceptional customer service and maintain strong relationships with customers onsite</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Factory duties include stock loading/unloading and despatch.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Installation and servicing of a range of door products.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt 0.5in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt 0.5in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt 0.5in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt 0.5in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt 0.5in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt 0.5in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt 0.5in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">What we require</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Solid electrical fault-finding and troubleshooting capability across service environments</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Current Driver’s Licence</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Confident communicator with strong interpersonal and customer service skills</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Ability to use a variety of power tools.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Physical ability and agility to complete work.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt 0.5in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">What we prefer</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Experience with automatic doors, roller doors, access solutions or industrial electrical equipment highly regarded</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Experience in a field service or customer-facing technical environment</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Understanding of electrical safety principles and preventative maintenance activities</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">What we offer</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Fully Maintained Company Vehicle and Mobile Phone </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Access to discounted Health Insurance</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Peer to Peer Recognition via our ‘AAA’ Nominations and awards</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">WhereFit membership offering discounts on gyms, apparel and more</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">Who we are</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:107%;font-family:'1 dormakaba Light'">At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p>