About this role
<p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">We help the world run better</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Role Description</span></strong></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">As a Temporary O2I/Billing Associate (6-Month Contract), you will support the team in ensuring accurate and timely invoicing while assisting with day-to-day operational and administrative billing activities. In this role, you will collaborate with internal teams and stakeholders to help resolve billing-related issues, maintain data accuracy and integrity, and contribute to process improvement initiatives that support business continuity and operational efficiency during the engagement period.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Key Areas of Responsibility and Tasks</span></strong></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Support end-to-end order processing activities within SAP Concur while maintaining compliance with SOX and internal control requirements. </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Assist in the timely and accurate generation of invoices, credit notes, and other customer billing transactions. </span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Work closely with internal stakeholders across Sales, IT, Tax, and Legal functions to facilitate issue resolution and ensure seamless service delivery. </span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif">Monitor and escalate operational and system-related issues, raising IT support tickets and contributing to the implementation of long-term corrective actions.</span></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt"><span style="font-size:10.5pt;font-family:'Segoe UI', sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">SAP Professional Standards</span></strong></span></span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;color:black">Respect and Inclusion:</span></strong><span style="font-size:10.0pt;color:black"> Demonstrates respect for diverse perspectives and fosters an inclusive team environment where everyone feels valued </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;color:black">Collaboration and Feedback:</span></strong><span style="font-size:10.0pt;color:black"> Works effectively with team members and stakeholders, openly shares ideas, and is receptive to feedback for continuous improvement </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;color:black">Communication and Transparency:</span></strong><span style="font-size:10.0pt;color:black"> Communicates clearly and professionally, ensures transparency in work status, and proactively raises issues or concerns</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;color:black"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience & Language Requirements</span></strong></span></p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Good attention to detail with the ability to follow processes accurately</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Basic proficiency in Microsoft Office tools (especially Excel)</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Strong organizational skills and ability to manage routine tasks efficiently</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Willingness to learn and adapt in a fast-paced environment</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Good communication skills and ability to work collaboratively with team member</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt">Problem-solving mindset with the ability to escalate issues when needed</span></li> <li><span style="font-size:10.0pt">Positive attitude and customer-oriented approach</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif">Willing to work on flexible shift</li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Education</span></strong></p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"> </p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Bachelor’s degree in Finance, Accounting, Business Administration, or related field </span></p> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Arial, sans-serif"> </p><p style="margin-top:8.0px"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Bring out your best</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br><br></span><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">We win with inclusion</span></strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br><br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].<br><br>For SAP employees: Only permanent roles are eligible for the </span><span style="font-size:10.0pt;font-family:Arial, sans-serif"><a href="https://one.int.sap/me@sap/jobs_and_hiring/employee_referral/region/0000/lang/en">SAP Employee Referral Program</a><span style="color:black">, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br><br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br><br></span></span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Successful candidates might be required to undergo a background verification with an external vendor.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">AI Usage in the Recruitment Process</span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">For information on the responsible use of AI in our recruitment process, please refer to our </span><span style="font-size:10.0pt;font-family:Arial, sans-serif"><a href="https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US">Guidelines for Ethical Usage of AI in the Recruiting Process</a></span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">. </span></p> <p style="margin-top:8.0px"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black"><br><br>Requisition ID: 456564 | Work Area: Administration | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid<br><br><br></span></span></p>