About this role
Job summary
Permanent | Part Time | 25 hours per week
In 2026, Sheffield Children's will open the National Centre for Child Health Technology (NCCHT) at The Spark -- the first facility of its kind in the UK and a major step in our ambition to lead globally in child health research and innovation. This £24.2m, purpose-built centre at the Sheffield Olympic Legacy Park will drive the next generation of technology, treatments and models of care.
We are looking for a professional and welcoming first point of contact for visitors to the site. You will manage enquiries, take and relay messages, and coordinate room and car-parking bookings to ensure a smooth visitor experience.
The role will also require occasional evening or weekend working on a rota basis.
Main duties of the job
Reporting into the Centre Operations Manager, some of your responsibilities will include:
Provide front-of-house and general administrative support, including managing messages, visitors, post and deliveries.
Book and prepare rooms, arrange parking, and support building access as a key holder.
Log and report maintenance issues and liaise with Estates, Security and site management.
Maintain accurate filing systems and monitor stationery stock, placing orders as needed.
Support the NCCHT management team with scheduling and general admin tasks.
Manage website enquiries and ensure timely responses or escalation.
Coordinate access badge permissions with IT and Estates.
Assist with new starter inductions and work collaboratively to support a smooth patient and visitor experience.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note: We do not offer visa sponsorship for Band 2 roles.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [email protected]. Together, were building a workplace where everyone belongs.
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Person Specification
Qualifications & Training Essential
Recognised Level 2 qualification in business admin or equivalent experience
Experience Essential
Experience of working in a fast paced, varied and busy role Experience of answering queries confidently, directing people as necessary Experience of working with electronic systems and processes
Knowledge & Skills Essential
Excellent communication skills including confident telephone manner IT literate with good knowledge of Microsoft packages including Word, Excel and e-mail systems Good time management skills with the ability to prioritise work according to deadlines Excellent attention to detail and accuracy To demonstrate an understanding of GDPR / Data Protection Act
Personal Attributes Essential
Flexible and adaptable, able to respond to changing priorities or urgent requests Positive and helpful attitude when supporting colleagues, tenants, patients, and visitors Respectful and considerate, promoting a welcoming environment for all building users
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Sheffield Children’s NHS Foundation Trust
Address The Spark, National Centre for Child Health Technology
1 Old Hall Road
Sheffield
S9 3TU
United Kingdom
Employer's website https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)