About this role
Job summary
We are seeking an organised, proactive and detail-orientated GP Assistant to join our friendly team. The successful candidate will provide essential administrative support to GPs and the wider practice team.
The role will focus primarily on managing incoming and outgoing correspondence, processing Subject Access Requests (SARs), supporting GDPR compliance, maintaining accurate patient records and undertaking a range of administrative duties on behalf of clinicians.
Main duties of the job
Duties include but not limited to,
-Processing and co-ordinating Subject Access Requests (SARs) in accordance with GDPR and data Protection legislation
-Review records and identify information requiring redaction before disclosure
-Report any information governance concerns, incidents or breaches in line with practice procedures
-Manage incoming clinical and administrative correspondence
-Process and distribute post, emails and electronic documents to the appropriate staff members
-Support GPs with document management and administrative actions
-Maintain up to date patient records
-Support the management of practice workflows and task allocation
-Participate in audits and quality improvement activities where appropriate
-Liaise professionally with patients, healthcare professionals and external organisations
-Communicate effectively and sensitively
-Carry out any other duties appropriate to the role and as requested by the Practice Manager and Admin Manager
About us
Sutton Manor Surgery is a long established and highly regarded GP practice providing high quality patient centred care to our local community. We pride ourselves on being a friendly and welcoming practice with a strong team ethos. Many of our staff have worked at the practice for a number of years.
Job description Job responsibilities
Duties include but not limited to,
-Processing and co-ordinating Subject Access Requests (SARs) in accordance with GDPR and data Protection legislation
-Review records and identify information requiring redaction before disclosure
-Report any information governance concerns, incidents or breaches in line with practice procedures
-Manage incoming clinical and administrative correspondence
-Process and distribute post, emails and electronic documents to the appropriate staff members
-Support GPs with document management and administrative actions
-Maintain up to date patient records
-Support the management of practice workflows and task allocation
-Participate in audits and quality improvement activities where appropriate
-Liaise professionally with patients, healthcare professionals and external organisations
-Communicate effectively and sensitively
-Carry out any other duties appropriate to the role and as requested by the Practice Manager and Admin Manager
Person Specification
Experience Essential
-Experience of working within General Practice -Experience of handling confidential information, GDPR and information governance -Experience of working with Systmone -Experience of using Microsoft Office -Understanding of safeguarding responsibilities
Desirable
-Experience processing Subject Access Requests (SARs) -Understanding of the Care Quality Commission (CQC) -Knowledge of Gillick competence and Fraser guidelines and their relevance within primary care -Understanding of consent and capacity
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sutton Manor Surgery
Address St Ives Close
Bransholme
Hull
HU7 4PT
United Kingdom
Employer's website https://www.suttonmanorsurgery.nhs.uk/ (Opens in a new tab)