About this role
Job summary
This post is permanent Part Time - 20 hours per week.
The West Area Team is looking for experienced, organised and enthusiastic Receptionist to work at The Primary Care Treatment Room, Penrhos Stanley Hospital, Holyhead.
The ability to speak Welsh is essential for this post.
Main duties of the job
Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS clinical system is desirable, however training can be given. The demands of the Treatment Room can change on a daily basis and therefore this role will be challenging.
The post holder will be booking appointments and dealing with patient queries therefore excellent communication skills and a confident telephone manner is required.
Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practices, including some data inputting.
The ideal candidate will have experience of working in a healthcare setting but full training can be given to the right candidate.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications Essential
IT skills to RSA or equivalent experience NVQ level 2 or equivalent
Desirable
ECDL
Experience Essential
Knowledge of a range of work procedures Experience working in an office environment Knowledge of Data Protection
Desirable
Previous NHS or Education experience
Skills Essential
Ability to handle information tactfully Ability to exercise judgement when dealing with enquiries and problems Good computer skills Proven communication skills Able to remain calm under pressure
Personal Attributes Essential
Able to work as part of a team Able to prioritise workload Diplomatic
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Betsi Cadwaladr University Health Board
Address Primary Care Treatment Room, Penrhos Stanley Hospital
Penrhos Stanley
Holyhead
LL65 2QA
United Kingdom
Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)