About this role
Position: Fractional / Part-Time Head of Client Strategy – TikTok Shop
Location: Remote (Global)
Type of contract: Independent contractor
🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!‼️
About the role:
We’re hiring a senior TikTok Shop operator to own the growth strategy and performance across a portfolio of eCommerce brands.
This is not a high-level advisory role. You will be responsible for driving revenue through TikTok Shop by identifying winning content, scaling creators, and continuously optimizing performance.
You will act as the strategic owner of multiple accounts, working cross-functionally with affiliate, creator, and paid media teams to hit aggressive growth targets.
Day-to-day Responsibilities:
Review and sign off on client strategies across the DFY portfolio, ensuring every account has a clear growth planMonitor account KPIs using our GMV driver tree framework – flag underperformance or untapped opportunitiesProvide strategic direction to pod leads on creator acquisition, content strategy, advertising optimisation, and promotional planningRun periodic deep-dive account reviews, identifying the highest-leverage moves for each brandCoach and upskill the team on strategic thinking – helping them move from task execution to outcome-driven decision-makingAct as an escalation point for complex client situations: strategy pivots, difficult conversations, or growth plateausCollaborate with leadership on service delivery improvements, new frameworks, and raising the bar on client experience
Requirements:
3+ years e-commerce, agency, or performance-marketing experience with clear revenue impactFluent in ROAS, CPA, CVR, LTV, and contribution margin – and how to improve themProven experience leading people and teams toward a common revenue goalAbility to read performance data, diagnose issues quickly, and translate analysis into clear, actionable directionStrong written English; can distil complex ideas into an actionable one-pagerSelf-managed remote work style with reliable US-hour overlap
Nice to have:
Hands-on TikTok Shop or social-commerce winsFounder / agency-builder mindsetBackground in beauty, fashion, or lifestyle DTCFamiliarity with creator-led commerce, affiliate models, or influencer marketing