About this role
The Role
As a Sales Development Representative at Alchemy, you will be pushing the entire blockchain industry forward by helping developers and companies accelerate their product development on our infrastructure. You’ll be leading the charge at one of the fastest growing companies in blockchain. You will be responsible for owning the early stages of the sales process, which includes prospecting and engaging with top teams in the space.
Responsibilities:
Collaborate across our internal business and technology teams to drive the desired business outcomes for our customers
Reaching out to new leads via various communication channels and getting them excited for an introductory call
Educating cryptocurrency companies about blockchain nodes and how to troubleshoot their infrastructure issues (We have plenty of resources to bring you up to speed)
Contact, prospect, and qualify potential customers and partners through inbound and outbound sales efforts and campaigns
Drive client retention, renewals, upsells and client satisfaction
Refine and establish processes to support our business’s evolving needs
Own, manage, and report using a CRM: ensure the system is up to date and that all relevant metrics are input
Serve as an initial point of contact and ongoing relationship manager for customers
Provide customer feedback to the product and engineering teams and inform product development
Work with support and communicate with customers both pre and post-sales
Respond and communicate quickly with customers
What We're Looking For:
Knowledge and passion for the crypto/blockchain industry
2-4 years experience with inbound, outbound, and client-facing sales positioning SaaS, PaaS, or IaaS offerings
Skilled in prospecting techniques
A technical or educational background in engineering, computer science, or MIS
Ability to operate independently and proactively in an effort to source and progress new business
Proficiency using CRM software, forecasting, and opportunity management
Excellent listening, verbal and written communication skills
Capable of understanding of customer pain points, requirements and correlating potential business to value that can be provided by technical services
Experience managing numerous requests and time demands concurrently
Preferred Qualifications
Self-starter, with proven professional success, who is prepared to work in a fast-paced, demanding environment
Skilled at presenting a technical solution to prospects and customers relevant to their industry or target market
Demonstrated track record of working with cross-functional stakeholders
Advanced CRM experience including the configuration, development of dashboards and reports, programing experience
Experience working with startups
Experience working in Web3
Founding a company or building side projects is a plus!
Benefits and Perks
🏥 Medical, Dental, & Vision 💪 Gym Reimbursement 🖥️ Home Office Build-out Budget 🥙 In-Office Group Meals 🚅 Commuter Benefits 🌴 Flexible Time Off 🧘♂️ Wellbeing & Mental Health Perks 🧠 Learning & Development Stipend 🌎 Company Sponsored Conferences & Events 💸 HSA and FSA Plans 🧬 Fertility Benefits
More on The Role
Alchemy is committed to offering competitive compensation, including base salary as well as equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
The OTE for this position is estimated $100,000-$140,000 annually plus more based on performance and equity. The commission is uncapped. Your salary will be determined by various factors, including relevant experience, skill set, qualifications, and other business needs.