About this role
About Us:Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Zensurance has been recognized for its rapid growth and industry impact: ✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025)✅ Deloitte’s Technology Fast 500 (2024, 2025)✅ Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you! As a Senior UX Manager, you will report to the VP of Technology. You will lead and oversee the User Experience function at Zensurance. You will own the end-to-end user experience across complex, multi-personal product ecosystem and build the team and practices to support it. You will be shaping UX across:
Customer-facing flows — quoting, applications, checkout (payments, e-signature, address confirmation), self-serve endorsements, and renewals Broker/agent experiences — tools for intermediaries managing policies on behalf of clients Internal operations tools — underwriting dashboards, pricing analytics, low-code builders, document management, and exception handling. A design system and component library — by modernizing and evangelizing an existing atomic design system.
This role provides a structured path for career progression, featuring ample opportunities to assume greater accountability and leadership over time.