Kong

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Technical Certification Developer @ Kong

Bangalore, IndiaOnsiteFull-timePosted 1 days ago

Opens on the employer's site

About this role

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

We are looking for a precision-oriented Technical Certification Developer to drive the creation and evolution of high-stakes assessment programs for Kong's platform. This role is central to validating deep professional expertise by merging complex technical architectures with rigorous psychometric standards, ensuring our credentials maintain maximum credibility and real-world relevance.

What you will doExam architecture & lifecycle management: Lead end-to-end development initiatives, from defining job task analysis (JTA) outputs to establishing weighted blueprint structures and item specifications.

Item development & review: Collaborate with instructional designers and subject matter experts to craft and iterate on a bank of high-quality, scenario-based exam items—including multiple choice and performance-based formats—aligned with specific learning objectives.

Quality assurance: Facilitate technical review workshops with subject matter experts to calibrate on accuracy, clarity, and difficulty relevance.

Security & integrity: Enforce exam security best practices, including rigorous item bank management, version control, and response protocols for content exposure incidents.

Lab & content development: Collaborate with instructional designers and lab engineers on the production of hands-on practice labs and official study guides that map directly to high-stakes assessment domains.

Program operations

Support the appeals process by reviewing flagged items and providing documented technical rationale for scoring decisions

Document content development processes, style guides, and item writing standards for the program

What we are looking forRequired

3+ years of hands-on experience with API development, API gateway configuration, or API platform engineering

Strong Kubernetes knowledge

Demonstrated experience writing technical documentation, assessments, or instructional content at a professional level

Strong understanding of the full API lifecycle: design, specification (OpenAPI/AsyncAPI), publishing, versioning, security (OAuth 2.0, API keys, mTLS), monitoring, and deprecation

Ability to translate complex technical concepts into clear, scenario-based assessment items that measure applied competency rather than recall

Meticulous attention to detail, with the ability to identify ambiguous, flawed, or biased exam questions

Comfortable working in a structured, process-driven environment with documented review cycles and governance checkpoints

Preferred

Familiarity with psychometric principles: item difficulty, discrimination indices, content validity, and standard-setting methods (Angoff, bookmark)

Experience with exam-authoring or item-banking platforms (e.g., FastTest, Questionmark, Caveon, Trueability)

Prior involvement in developing or contributing to a formal certification or accreditation program

Hands-on experience with one or more API lifecycle management platforms (e.g., Kong, Apigee, MuleSoft, AWS API Gateway, Azure API Management)

Exposure to instructional design frameworks (e.g., Bloom's Taxonomy, Kirkpatrick Model, ADDIE)

Relevant industry certification (e.g., AWS Certified Developer, Google Cloud Professional, CKAD, or equivalent)

What success looks like in year oneExam blueprint finalized and approved by the certification advisory board

Initial item bank of 200+ validated items across all blueprint domains, ready for pilot

Pilot exam completed, cut score established, and live exam launched

Official study guide published and aligned to blueprint

First exam refresh cycle initiated based on item analysis data

#LI-AP1

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

Skills

Customer Reliability EngineeringAll Cost Center

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