About this role
*Technical Sales *
*Company: *Anchor Concrete Products Limited *Location: *Kingston, Ontario *Job Type: *Full-Time *Salary: *45,000 ? 75,000
*About Us*
Anchor Concrete Products Limited is a trusted leader in manufacturing high-quality precast concrete solutions for infrastructure projects including the new Lodestar Structures building system. Our reputation is built on quality, innovation, and long-standing industry relationships. We are currently seeking a Technical Sales Coordinator to join our sales department.
*Job Overview*
he Sales Representative is a self-motivated professional who thrives in client-facing situations and knows the value of being out in the field. This role is best suited for someone who builds strong relationships through face-to-face interactions, whether that means visiting job sites, meeting with developers, or representing Anchor at industry events.
The successful candidate will balance their time between client engagement and office-based responsibilities. When not actively meeting with customers or attending industry events, the Sales Representative is expected to maintain a presence in the Kingston office to collaborate with colleagues, follow up on leads, and support day-to-day sales operations*.*
*Key Responsibilities*
*Sales & Customer Service*
* Serve as the lead organizer for department work tasks, workloads and sales personnel scheduling * Serve as the first point of contact for customer inquiries by phone, email, and in person * Schedule and sales day-to-day operations * Report department and personnel Key Performance Indicators (KPI?s) to the executive management team * Assist with marketing needs and sales event functions * Regularly get out into the field to meet with customers, specifiers, and consultants. * Represent Anchor at trade shows, industry events, and client sites. * Maintain strong, in-person connections with key accounts while following up on leads and inquiries.
*Sales Operations & Administration*
* Monitor incoming emails for sales and tender opportunities; delegate and follow up on task assignments to team members * Prepare daily, weekly and monthly sales and revenue reports for management review * Maintain organized and current digital files, logs, and customer records * Monitor and maintain assigned email accounts and ensure timely follow-up on all inquiries * Track and log department work tasks and all customer requests * Escalate recurring issues or breakdowns in process, and contribute to process improvements
*Drive Sales and Revenue Growth*
* Proactively seek out and qualify new business opportunities through networking, research, and referrals. * Take initiative in following up on submitted quotations, securing commitments, and gathering market intelligence. * Consistently meet or exceed revenue and growth targets through self-driven effort and persistence. * Maintain a strong presence in the market through site visits and on-the-ground engagement.
*Technical Expertise and Quotations*
* Read and interpret plans, specifications, and drawings to understand project requirements. * Collaborate with Estimating and Engineering teams to prepare accurate takeoffs and quotations. * Utilize ERP systems and established pricing methods to prepare quotations and sales orders. * Provide technical support regarding Anchor products, applications, and specifications.
*Account Management and Customer Support*
* Monitor customer purchase patterns and recommend additional products or solutions. * Assist in counter sales, inbound customer traffic, and order management. * Contribute to marketing initiatives by suggesting advertising and new product opportunities. * Be present in the office when not on the road, ensuring active participation in team meetings, customer follow-ups, and internal coordination.
*Skills & Competencies*
* Excellent customer service and interpersonal communication skills * Ability to work collaboratively within a fast-paced, team-oriented env