About this role
The Property Manager at PeakMade Real Estate is responsible for the overall operation and profitability of a student housing property in the Greater Toronto Area. This position will lead, motivate and mentor high-performing teams to provide a world-class living experience for our residents. As the onsite leader and decision maker, they will be responsible for successfully maximizing property income, occupancy and NOI. Our ideal candidate will be a financially savvy leader with strong industry knowledge and the ability to implement creative leasing strategies that will contribute to the property's success. What You'll Do: Personnel Management ? Manage high-quality on-site staff through implementation of effective recruitment, training, coaching and development programs ? Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews, corrective action reviews, and termination paperwork, in accordance with the Ontario Employment Standards Act (ESA) and applicable human rights legislation ? Direct the entire unit turnover process per Company policies and procedures Strategic Leasing Management ? Effectively maintain product knowledge of the property and competitors through consistent evaluation of local market conditions and trends; ensure leasing staff develop similar knowledge ? Effectively show, lease, and move in prospective residents ? Direct efforts to implement sales and marketing plans that effectively maximize rental income and budgeted occupancy Financial Management ? Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments ? Develop yearly operating budgets/forecasts; accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner; be responsive and receptive to owners' needs, goals, and objectives ? Monitor the timely receipt and reconciliation of rent collections and ensure compliance with the Ontario Residential Tenancies Act (RTA) and any other applicable provincial tenancy legislation Customer Service ? Manage resident retention and service request follow-up programs ? Monitor service request turnaround and ensure the responsiveness of the maintenance staff Administration & Risk Management ? Accurately complete required reports as outlined in PeakMade policies and procedures, as well as additional reports requested by the owner and/or supervisor(s) ? Perform apartment inspections monthly, as well as prior to move-in and at move-out ? Manage property risk effectively by communicating incidents and potential liabilities, and by maintaining compliance with applicable Ontario health and safety and accessibility requirements
Requirements What You'll Need: ? Regular onsite presence is an essential function of this position; working full-time in office is required ? Ontario Secondary School Diploma (OSSD) or equivalent is required; post-secondary education preferred ? Four (4)+ years of experience in property management required