About this role
Who we are At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation. Our mission, grounded in democratizing education, is to create access for learners from every background and empower them to achieve their aspirations and advance their careers. We are committed to delivering rigorous, flexible programs that are both personally fulfilling and professionally rewarding, while contributing to the betterment of society. Since 2004, Yorkville has been among Canada’s few private, for-profit, fully accredited degree-granting universities, with campuses in Ontario, British Columbia, and New Brunswick. Together with Toronto Film School, we offer creative and academic pathways at both the college and university levels, cultivating a multidisciplinary environment where innovation and the arts converge. Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations, or technology – is dedicated to removing barriers and expanding access. Together, we deliver flexible, industry-informed learning that leads to meaningful opportunities.  At our core is human connection – guiding people to reimagine their futures in a community defined by opportunity, creativity, and growth. Who we need We are looking for a Business Analyst, Technology and Operations to join our cross-functional team. Reporting to the Director, Technology and Operations, and as our new Business Analyst, you will be the bridge between Technology and Operations and the business. You will work closely with business stakeholders and the Technology team to document needs and translate them into clear, actionable requirements. From ERP configuration and compliance initiatives to implementing a new enterprise scheduling and faculty workload management tool, you will play a key role in shaping systems and processes that drive efficiency and support growth. This is an existing full-time role, currently following a hybrid model working both on-site at our Toronto office and remotely. What's in it for you Impact. You will collaborate with stakeholders across the university to ensure operational efficiency and seamless technology integration. Acting as a bridge between business and IT, you will shape how technology is understood, configured, and used. Technical growth. As part of a growing IT and Operations team, you will gain exposure to high-visibility projects and senior leadership. You will take on meaningful challenges such as requirements gathering, process mapping, solution evaluation, and system implementation. You will directly contribute to improving workflows and productivity across the institution. Career development. Yorkville University is a progressive, forward-thinking, innovative education centre. You will join an organization that inspires change, nurtures collaboration, supports faculty and students in their journey, and continuously innovates. You will work with a leader who values autonomy, collaboration, and accountability.  You will be supported in refining your skills, expanding your network, and exploring future opportunities, including the potential to move into a Senior Business Analyst role. As our new Business Analyst, Technology and Operations, you will: Gather and document business requirements. You will work closely with stakeholders across operations, IT, and compliance to understand their needs. You will translate business needs into technical requirements, acting as a bridge between the business and technical teams, ensuring both sides fully understand the objectives and rationale behind requested changes. Lead discovery and workflow ma