About this role
*LOCATION:*
_*1021 Pape Avenue, Toronto, ON*_
*Other Locations:*
*970 The Queensway, Toronto, ON*
_*2002 Lawrence Avenue East, Toronto, ON*_
_*821 Brimley Road, Toronto, ON*_
_*2620 Danforth Avenue, Toronto ON*_
_*225 George Street North, Peterborough ON*_
_*50 Westmount Road North, Waterloo, ON*_
*growersretailcannabis.ca*
*POSITION SUMMARY*
The *Sales Associate* will assist the management team with the activities and operations of the store, while abiding by policies, procedures and operational guidelines. The *Sales Associate* is responsible for helping customers, checking them out, cash handling and customer service. They will listen well and communicate effectively with various audiences. The *Sales Associate* role is customer-facing and is an integral part of helping the company achieve its sales goal.
*DUTIES AND RESPONSIBILITIES*
Under the supervision of the Retail Cannabis Store Manager, the duties and responsibilities of the *Sales Associate *include, but are not limited to, the following:
* Responsible for sales and customer experience by maintaining a tidy, safe and inviting store environment; * Manage customer satisfaction by guiding customers through the selection process; * Promote a work environment that is positive, customer-service oriented and compliant with established policies and procedures; * Greet customers warmly as they enter the store; * Provide guidance and education about cannabis products for customers to have a safe and enjoyable cannabis experience; * Stay current on the cannabis industry with trends/products; * Verify proper documentation and ID for customers; and * Other duties as assigned.
*MINIMUM REQUIREMENTS*
* High school diploma or equivalent; * Previous retail experience preferred; * Knowledge of basic computer skills, point of sale software and cash management; * Knowledge of retail cannabis is considered an asset; * Work well with others and as a team player; * Excellent customer service skills; * Fun attitude and strong work ethic; and * Understand federal, provincial and municipal laws and regulations as they pertain to the industry, safety regulations and standard operational procedure.
*KEY RELATIONSHIPS*
This position interfaces with internal and external contacts:
* Internal: Corporate Management Team, Managers, Assistant Managers, Sales Associates * External: Customers, Suppliers, Vendors, Ontario Cannabis Store (OCS) Staff, Alcohol and Gaming Commission of Ontario (AGCO) Staff, City and Municipal Staff, Local Businesses, Community Event Planners
*WORKING CONDITIONS*
* Work normal business hours including evenings, weekends and holidays; * Must be able to lift up to twenty-five (25) lbs.; * Required to work in a busy, open area which may result in constant interruptions; * Required to spend long hours concentrating which will require attention to detail and high levels of accuracy; and * Required to meet a number of deadlines which may cause stress.
Work Remotely
* No
Job Type: Part-time
Pay: From $17.60 per hour
Benefits: * Casual dress * Flexible schedule * Store discount
Work Location: In person