About this role
*Highliving Properties* is a well-established and reputable company that has been providing rental apartment services for the past five years. During this time, the company has grown to a portfolio of 900 rental units, offering a wide range of rental options for tenants .
*Job Description:* Residential Property Manager
*Position Overview:*
We are seeking a skilled and experienced Residential Property Manager to join our team. As a Residential Property Manager, you will be responsible for overseeing the daily operations and management of our residential properties, ensuring optimal tenant satisfaction, and maintaining the financial performance of the properties. This position requires excellent organizational, communication, and problem-solving skills.
*Responsibilities:*
*Property Management:*
Manage all aspects of residential properties, including leasing, tenant relations, rent collection, maintenance, and inspections. Conduct regular property inspections to ensure compliance with safety and maintenance standards. Address tenant complaints and inquiries promptly and professionally, striving to maintain high tenant satisfaction. Coordinate with maintenance personnel or contractors to resolve repair and maintenance issues in a timely manner. Oversee the move-in and move-out processes, including property inspections, security deposit handling, and lease renewals.
* Oversee the *daily operations* of residential and multifamily properties * Coordinate *repairs, maintenance, and inspections* to ensure property upkeep * Ensure *cleanliness, safety, and compliance* in all common areas * Handle *tenant relations*, including communication, complaints, and conflict resolution * Enforce *lease agreements*, property rules, and policies * Manage *tenant move-ins, move-outs*, and unit turnovers * Collect *rent and other fees*, and ensure timely deposits * Prepare and manage *property budgets*, operating expenses, and financial reports * Market and advertise *vacant units* to attract qualified tenants * Screen prospective tenants, process *applications and lease agreements* * Oversee *lease renewals and negotiations* to reduce turnover * Ensure compliance with *local, state, and federal housing laws* * Handle *evictions, legal notices*, and court proceedings as needed * Maintain organized *property records*, lease files, and vendor contracts * Hire and manage *vendors, contractors, and on-site staff*
*Financial Management:*
Prepare and manage property budgets, including rent collection, operating expenses, and maintenance costs. Maintain accurate and up-to-date financial records, including rent rolls, financial statements, and lease agreements. Ensure timely payment of invoices, utilities, and other property-related expenses. Conduct regular financial analysis and reporting to assess property performance and identify areas for improvement. Assist in the preparation of annual budgets and financial forecasts for the residential properties.
*Office Administration:*
Perform general administrative tasks, such as answering phone calls, responding to emails, and managing correspondence. Maintain organized filing systems, both physical and electronic, to ensure easy retrieval of documents. Coordinate office supplies and equipment procurement, ensuring their availability and functionality. Assist in scheduling and coordinating meetings, appointments, and property showings. Provide administrative support to property management staff as needed.
*Requirements:*
* Bachelor's degree in business administration, real estate, or a related field (preferred). * Proven experience as a Residential Property Manager, Office Administrator, or similar role. * Strong knowledge of property management principles, landlord-tenant laws, and fair housing regulations. * Proficiency in property management software and office productivity tools. * Excellent organizational, communication, and interpersonal skills. * Attention to detail and ability to prioritize