About this role
We are looking for a friendly, organized, and compassionate *Optometric Assistant* to join our team. You'll play an important role in creating a positive patient experience while supporting the day-to-day operations of our busy optometry practice.
Previous experience in an optometry, optical, or medical office is an asset, but we are happy to train the right person with a positive attitude and willingness to learn.
Responsibilities
* Welcome patients and provide exceptional customer service. * Schedule appointments, answer phones, and manage front desk duties. * Collect patient history and update electronic medical records. * Perform pre-testing before eye examinations. * Assist the optometrist and support patient care. * Help patients choose frames, lenses, and other optical products. * Process insurance claims, payments, and assist with inventory. * Maintain a clean, organized workspace and work collaboratively with the team.
Qualifications
* Experience in an optometry, optical, retail, or medical office is an asset. * Excellent communication and customer service skills. * Strong organizational skills and attention to detail. * Comfortable using computers and learning new software. * Able to multitask in a fast-paced environment. * Friendly, reliable, and a team player.
What We Offer
* A supportive and welcoming team environment. * Paid training and opportunities for growth. * Competitive compensation based on experience. * Comprehensive health and dental benefits after the successful completion of the probationary period. * Employee discounts on eyewear and eye care products.
Pay: $18.00-$24.00 per hour
Work Location: In person