About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Permanent Full Time </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:white">-</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><div> <div> </div> <div> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>At Canada Life, content is a critical part of the customer experience. We're looking for a UX Writer who is passionate about creating and optimizing content that helps people navigate complex financial, health and insurance decisions with confidence.</span><span> </span></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>This role goes beyond writing. You'll apply human-centred design principles, content strategy and design thinking to shape end-to-end digital experiences across websites, applications and authenticated experiences. You'll work as part of cross-functional teams to ensure content is integrated into every stage of the product development process—from discovery and research through design, testing and delivery.</span><span> </span></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>The ideal candidate combines exceptional writing and content design skills with the ability to influence stakeholders, manage competing priorities and advocate for customer needs. You know how to translate complex information into simple, accessible and actionable content while balancing user needs, business objectives, legal requirements and regulatory considerations.</span> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span><img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAnEAAAABCAYAAACxMPjQAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAAaSURBVEhL7cEBDQAAAMKg909tDjcgAADe1AAJxQABxzim4gAAAABJRU5ErkJggg==" width="624" height="0"></span><span> </span></span></p> </div> <div> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>What you'll do</span><span> </span></span></strong></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Design content that improves the customer experience</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Create clear, concise and accessible content for websites, apps, tools, forms and end-to-end service experiences.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Design content that supports customer goals and helps users successfully complete tasks.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Apply plain language principles to simplify complex financial, insurance and health-related concepts.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Develop and maintain consistent voice, tone and messaging across digital experiences.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Create content that is optimized for digital environments and supports customer decision-making.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Apply content design and design thinking principles</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Participate in discovery sessions, journey mapping exercises, workshops and design sprints.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Use design thinking methodologies to identify customer needs, pain points and content opportunities.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Explore, prototype and iterate on content solutions based on research, testing and stakeholder feedback.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Advocate for content as a critical component of the overall user experience.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Recommend content approaches that improve usability, comprehension and task completion.</span><span> </span></span></p> </li> </ul> </div> </div> <div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Shape user journeys and information architecture</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Map and evaluate end-to-end customer journeys to identify gaps, friction points and opportunities.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Develop content structures and information hierarchies that help users find and understand information quickly.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Partner with UX designers and researchers to create intuitive navigation, page structures and content models.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Ensure content works cohesively across channels and touchpoints throughout the customer journey.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Reduce cognitive load through thoughtful organization, prioritization and presentation of information.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Leverage research and insights</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Participate in customer research and usability testing activities.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Apply qualitative and quantitative insights to inform content decisions.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Validate content approaches through testing and iteration.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Use customer feedback, behavioural insights and analytics to continuously improve experiences.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Champion evidence-based decision-making and customer-centred design.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Influence and manage stakeholders</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Build trusted relationships with business partners, product teams, marketing, legal, compliance and subject matter experts.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Understand and balance the often competing needs of customers, advisors, business teams and regulatory stakeholders.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Facilitate conversations that help teams align on content direction and customer experience goals.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Present content recommendations with confidence and clear rationale.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Influence decisions without direct authority and successfully navigate competing priorities.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Secure stakeholder buy-in and approvals while advocating for best practices in content design.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Collaborate across disciplines</span><span> </span></span></p> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Work closely with UX architects, designers, researchers, strategists, developers and product managers.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Contribute content expertise throughout the product development lifecycle.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Collaborate iteratively with subject matter experts and decision-makers to find the right balance between technical accuracy and customer understanding.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Educate partners on the value of content strategy, plain language and content design as part of creating exceptional customer experiences.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Champion accessibility and governance</span><span> </span></span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Ensure content meets accessibility requirements and supports inclusive experiences for all users.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Contribute to content standards, governance frameworks and design system guidelines.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Promote best practices for plain language, digital writing and accessibility across teams.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Support continuous improvement of Canada Life's content design practice and capabilities.</span><span> </span></span></p> </li> </ul> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span><img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAnEAAAABCAYAAACxMPjQAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAAaSURBVEhL7cEBDQAAAMKg909tDjcgAADe1AAJxQABxzim4gAAAABJRU5ErkJggg==" width="624" height="0"></span><span> </span></span></p> </div> <div> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>What you'll bring</span><span> </span></span></strong></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>3–5+ years of experience in UX writing, content design, content strategy or a related digital content discipline.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Experience designing content for digital products, services or customer experiences.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Experience working within agile, product or cross-functional delivery teams.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Portfolio demonstrating content design thinking, problem solving and measurable impact on customer outcomes.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Exceptional writing, editing and content design skills with a strong digital-first mindset.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Deep understanding of human-centred design and content design methodologies.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Experience creating user flows, journey maps, content models, information architectures and content frameworks.</span><span> </span></span></p> </li> </ul> </div> </div> <div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Strong ability to simplify complex information and translate technical concepts into plain language content.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Experience developing content that supports both user needs and business objectives.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Experience applying customer research and usability testing insights to content decisions.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Ability to identify customer needs and translate findings into meaningful content improvements.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Curiosity, experimentation and a commitment to testing new ideas and approaches.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Strong problem-solving skills and comfort working through ambiguity.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Exceptional facilitation, communication and negotiation skills.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Proven ability to influence stakeholders and guide content decisions across complex organizations.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Experience balancing customer, business, legal, compliance and marketing requirements.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Strong relationship-building skills and the ability to work effectively with diverse stakeholder groups.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>A collaborative mindset combined with the confidence to advocate for the customer experience.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Strong understanding of accessibility standards and inclusive design principles.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Experience working within content management systems, particularly Adobe Experience Manager, considered an asset.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Experience using analytics and performance data to inform content recommendations is an asset.</span><span> </span></span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><span>Experience working within regulated industries such as financial services, insurance or healthcare is an asset.</span><span> </span></span></p> </li> </ul> </div> <div> </div> </div> <div> </div><p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:white">-</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">The base salary for this position is between <strong>$59,800 - $109,700 </strong>annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Grow with Canada Life</strong> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. </em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!</em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>What we offer</strong>: </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: </span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Career Development</strong>: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Health & Wellness:</strong> Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Time Off:</strong> In addition to regular vacation and personal days, we support community involvement with a volunteer day. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Financial Security:</strong> Company-matching pension plan, share ownership program and additional investment options. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Rewards and Recognition: </strong>Employee recognition programs, service milestone celebrations, employee discounts and more!<strong> </strong> </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Emphasis on Community</strong>: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. </span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Learn more about <a style="color:dimgray" href="https://www.canadalife.com/about-us.html" target="_blank" rel="noopener">Canada Life</a>. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact </em><a style="color:dimgray" href="mailto:[email protected]" target="_blank" rel="noopener"><em>[email protected]</em></a><em>. All information provided will be handled in accordance with applicable laws and Canada Life policies.</em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong><em>Canada Life</em></strong><strong><em> </em></strong><strong><em>would like to thank all applicants, however only those who qualify for an interview will be contacted</em></strong>. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">#LI-Hybrid </span></p>