About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Permanent Full Time </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:white">-</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">The Associate Manager, Underwriting is responsible for building and developing a high-performance Advisor/Broker Underwriting team that strives to deliver a market-leading service experience for plan sponsors, while managing earnings to target. This role fosters a culture of excellence and collaboration, ensuring that the team works across Account Managers, Underwriters and Analysts, partnering to retain and grow the business. This role will focus on workflow planning and management, underwriter development and all operational aspects of the Underwriting functions, specifically in the Mid-Market Accounts space. This role is critical in providing technical guidance and mentoring for the day-to-day issues and escalating these to senior leadership for underwriting policy consideration and development.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>What you will do</strong></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Deliver market-leading service standards; lead, motivate and mentor team to meet and aspire to exceed service and quality standards.</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Block management, including accountability for interpretation of UW policies and aligning day-to-day operations to achieve block performance indicators such as renewal execution, earnings, sales and persistency.</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Actively seek out pain points for employees, advisors and customers and pursue continuous improvement opportunities.</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Recommend UW policy changes based on day-to-day operational outcomes, system changes, regulatory changes or industry trends.</span></li> <li style="font-size:12.0pt;font-family:Aptos, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Passionately pursue a culture of employee empowerment leading to an exceptional customer experience as well as long and fulfilling employee career paths.</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>What you will bring</strong></span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">You understand what it means to put the customer first</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Your powerful analytical skills provide good judgement, solutions to problems and great financial decisions</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">You are convincing. You can be influential and can negotiate with the ability to reach mutually beneficial outcomes while maintaining positive relationships</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Your verbal and written communication skills are effective and efficient</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">You get energized when you work in partnership with team members, business development offices, and many other internal business areas, and you do this with excellent interpersonal skills</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">You are a driver who has the ability to meet tight deadlines, work under pressure, and prioritize multiple tasks and shifting priorities</span></li> </ul><p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:white">-</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">The base salary for this position is between <strong>$75,500 - $125,800 </strong>annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Grow with Canada Life</strong> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. </em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!</em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>What we offer</strong>: </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: </span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Career Development</strong>: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Health & Wellness:</strong> Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Time Off:</strong> In addition to regular vacation and personal days, we support community involvement with a volunteer day. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Financial Security:</strong> Company-matching pension plan, share ownership program and additional investment options. </span></li> </ul> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Rewards and Recognition: </strong>Employee recognition programs, service milestone celebrations, employee discounts and more!<strong> </strong> </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:arial, helvetica, sans-serif;color:dimgray"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong>Emphasis on Community</strong>: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. </span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">Learn more about <a style="color:dimgray" href="https://www.canadalife.com/about-us.html" target="_blank" rel="noopener">Canada Life</a>. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><em>We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact </em><a style="color:dimgray" href="mailto:[email protected]" target="_blank" rel="noopener"><em>[email protected]</em></a><em>. All information provided will be handled in accordance with applicable laws and Canada Life policies.</em> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray"><strong><em>Canada Life</em></strong><strong><em> </em></strong><strong><em>would like to thank all applicants, however only those who qualify for an interview will be contacted</em></strong>. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt;color:dimgray">#LI-Hybrid </span></p>