About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:20.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Role Summary</b></H2> </div><div><p>Join our Laverton team, maintain excellent customer relationships with internal & external customers. Join a dynamic & supportive Parts team.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:20.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Responsibilities</b></H2> </div><div><p><strong>Life at Scania</strong></p> <p><br>Our purpose is to Drive the Shift towards a sustainable transport system.<br>At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect, Team Spirit, Responsibility & Elimination of Waste.<br>You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.<br>Welcome to Scania.</p> <p> </p> <p><strong>What you will do </strong></p> <p>Based in our Laverton branch, this role reports to the Parts Supervisor and plays a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers. Key responsibilities will include:</p> <ul> <li>Build and develop customer relationships through excellent customer service</li> <li>Accurately complete relevant documentation including invoices and payment</li> <li>Work closely with the Workshop to ensure availability of parts</li> <li>Load and unload parts, bin to appropriate location</li> <li>Pick and deliver parts to customers and workshop</li> <li>Monitor stock, spare parts and inventory</li> </ul> <p> </p> <p><strong>Who you are</strong></p> <p>To thrive as a Parts Advisor, you will bring a strong background in parts within the automotive industry, along with a customer-focused approach and a passion for delivering exceptional service.</p> <p><strong>Key requirements:</strong></p> <ul> <li>Previous experience in a Parts Advisor, automotive parts role within the automotive industry</li> <li>Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers, suppliers, and internal stakeholders</li> <li>Strong organisational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment</li> <li>A proactive and positive attitude, focused on delivering outstanding customer experiences and driving positive business outcomes</li> <li>Sound computer skills and experience using inventory or parts management systems</li> <li>A team-oriented mindset with the ability to work effectively both independently and collaboratively</li> </ul> <p>This is an exciting opportunity for a motivated automotive professional to join a supportive team and play a key role in delivering exceptional parts service and customer satisfaction.</p> <p><br><strong>What we can offer you</strong></p> <ul> <li>Potential to earn monthly bonus up to $600</li> <li>A dynamic and inclusive work culture - be part of a great team environment</li> <li>Paid Parental Leave benefits</li> <li>A company that is enjoying record growth</li> <li>A dynamic and inclusive work culture - be part of a great team environment</li> <li>Corporate benefits programme, salary packaging, novated leasing</li> <li>Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability<br> </li> </ul> <p><strong>To apply</strong></p> <p><br>If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company.<br>“Apply now” and submit your CV.<br>You need to be an Australian / New Zealand Citizen or an Australian / New Zealand permanent resident to apply for this role.<br>Formal offer of employment is subject to standard pre-employment checks including medical and other background checks<br>As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.</p></div></div></div>