About this role
<p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Calibri, sans-serif">Job Title: Executive – Supply Chain (SAP<span style="color:#403152"> SD Power user</span>)<br>Location: Remote</span></strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Calibri, sans-serif">Role Purpose:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Support and improve SAP SD processes by ensuring smooth system operations, accurate data, and good coordination with business teams. Resolve issues, improve efficiency, and support sales, order management, delivery, and billing to ensure timely execution and compliance.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Calibri, sans-serif">Principal Accountabilities:</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Provide daily SAP SD operational support for sales orders, deliveries, billing, and STO processes.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Resolve issues in sales orders (pricing, tax, plant, material master, credit blocks, incomplete orders).</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Support order fulfilment by resolving delivery (OBD) issues and ensuring material availability.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Handle invoice-related issues (pricing, tax, HSN, FI/CO errors, e-invoice, e-way bill)</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Manage credit/debit note issues and support RGRN processes.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Support DC and STO operations including order creation, invoicing, and issue resolution.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Maintain and correct master data (customer, pricing, materials, HSN, tax conditions)</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Ensure GST compliance through correct tax setup, updates, and validation.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Support scrap sales and asset transfer processes including pricing, tax, and invoicing.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Monitor and resolve system errors (VFX3, billing blocks, delivery blocks, COGI where applicable).</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Coordinate with IT/support teams by raising and tracking tickets for issue resolution.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Support system configuration, testing, and new process implementation (pricing, tax, freight, plants).</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Conduct user training and guide teams on SAP SD processes and best practices.</span></li> <li style="margin-bottom:0.0cm;line-height:normal;margin-top:0.0cm;margin-right:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Work closely with Sales, Finance, Logistics, Procurement, and Planning teams.</span></li> </ul> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">Drive process improvements, documentation, and audit compliance in SAP operations.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt 36.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Calibri, sans-serif">Education, Qualifications and Experience</span></strong><strong><span style="font-family:Calibri, sans-serif">:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif;color:#333333">Bachelor’s degree in business, Supply Chain, or a related field.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif;color:#333333">3-5 years of experience in SAP SD or order-to-cash operations</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif;color:#333333">Strong knowledge of SAP SD processes (sales order, delivery, billing, STO)</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif;color:#333333">Experience in GST, taxation, and invoice handling in SAP</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif;color:#333333">Excellent coordination skills to manage internal stakeholders and external partners, with strong communication abilities to liaise with government agencies, brokers, and logistics providers.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif;color:#333333">Proactive approach to identifying and resolving compliance issues, documentation inaccuracies, and operational delays.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif;color:#333333">Good Excel and analytics, judgment, and problem-solving skills.</span></li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Calibri, sans-serif;color:#403152">Desirable</span></strong><strong><span style="font-family:Calibri, sans-serif">:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif;color:#333333">Experience in manufacturing or supply chain environment.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif;color:#333333">Knowledge of SAP integration with MM, FICO, or APO modules.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif;color:#333333">Exposure to SAP configuration, testing, or system enhancement projects.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:normal;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:104%;margin:0.0cm 0.0cm 8.0pt 36.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Calibri, sans-serif">At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward-thinking approach, we invite you to take the next step in your career with us.</span></p>