About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About WFS</b></H2> </div><div><p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">The Ramp Services Supervisor oversees and coordinates ramp services operations, ensuring compliance with safety, security, and company standards. Manages staffing, training, and performance, including hiring, coaching, and disciplinary actions. Maintains communication with airport officials and customers, monitors work quality, enforces TSA regulations, and ensures budgetary adherence. Promotes a respectful and equitable work environment while upholding operational excellence.</span></span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Pay:$20 per hour.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Responsibilities</b></H2> </div><div><ul style="margin-bottom:11.0px"> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Manage, coordinate, and control airport activities for ramp services functions.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Monitor the quantity and quality of work performance within assigned areas.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Direct personnel, oversee staffing requirements, and provide input on hiring, training, coaching, counseling, and termination of subordinates.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ensure compliance with company rules, standards, and contractual agreements.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Monitor and enforce budgetary controls and manning requirements.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Communicate with Airport Board officials and individual customers as needed.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Proactively supervise employees to maintain high standards of customer satisfaction, safety, security, quality, and employee relations.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Maintain operations in compliance with corporate security programs and TSA regulations.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Conduct required company audits to ensure continuity and compliance.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Implement and clarify the site-specific security plan, ensuring all staff have proper ID badges.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Promote a respectful and equitable work environment for employees, customers, vendors, and third parties.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ensure all staff follow safety and operational standards, and address passenger or operational concerns professionally.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Coordinate with all departments to meet operational needs, including catering, fueling, and maintenance.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Represent the company in assigned capacities.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Regularly report to work and meet job expectations.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Demonstrate strong analytical, mathematical, and problem-solving abilities.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Interpret technical instructions and adapt to various abstract and concrete challenges.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Minimum Requirements</b></H2> </div><div><ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must have High school diploma or GED</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">2-3 years of experience in ramp operations or ground handling.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to read, write, speak, and understand English. </span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Strong leadership, communication, problem-solving, and knowledge of ramp operations.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must be able to work a flexible schedule, including nights, weekends, and holidays.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Must have and maintain a valid US Driver's License</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to hold and maintain an Airport Badge</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Preferred Skills</b></H2> </div><div><ul> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Prior leadership or supervisory experience</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Strong team management and problem-solving skills.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Strong verbal/written skills to resolve issues quickly.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Knowledge of FAA, TSA, and airline regulations.</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to multitask under pressure in a fast-paced environment.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Ability to write routine reports and correspondence.</span></span></li> <li style="text-align:justify"><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">Understanding of passenger and airline service expectations.</span></span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Physical Requirements/Working Conditions</b></H2> </div><div><ul> <li style="text-align:justify"><span style="font-family:Times New Roman, Times, serif"><span style="font-size:14.0px">Ability to lift up to 70 lbs.</span></span></li> <li style="text-align:justify"><span style="font-family:Times New Roman, Times, serif"><span style="font-size:14.0px">Work in a high noise level environment.</span></span></li> <li style="text-align:justify"><span style="font-family:Times New Roman, Times, serif">Willingness to work outdoors in various weather conditions.</span></li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Perks & Benefits</b></H2> </div><div><ul><li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want your pay in advance? </b></em> Access your pay when you need it through DailyPay app!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Are you a top performer who thrives on recognition? </b></em> On the spot awards offered through the Awardco Platform including gift cards and more!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Need quality medical care? </b></em> Multiple options for both full and part-time employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want WFS Employee Extras? </b></em>Travel Discounts, Pet insurance, Discount Shopping & More!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to stay healthy and improve your life? </b></em>Wellness Programs offered to all employees!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Want to invest in your future? </b></em>401k program offered!</span></span></li> <li><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif"><em><b>Looking to grow and have a career with us? </b></em> Opportunity for Internal Mobility and transfers available!</span></span></li> </ul> <p> </p> <p><span style="font-size:14.0px"><span style="font-family:Times New Roman, Times, serif">WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.</span></span></p></div></div></div>