About this role
<style type="text/css">.wrapper { position: relative; padding-top: 5% padding-bottom: 5% } img { max-width: 100%; height: auto; } .backArrow { display: block; height: 100%; widt: auto; overflow: hidden; } img:not(.backArrow) { max-width: 100%; height: auto; } </style> <div class="wrapper"><img src="https://www.nemak.com/media/3432/top-employers-engineering-mx.jpg"></div><p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:14.0pt;font-family:Arial, sans-serif;color:#0075c9">IT Operations Specialist WIS</span></strong></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:#0075c9"> </span></strong></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt;font-family:Arial, sans-serif;color:#0075c9">Objective</span></strong></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">The IT Operations Specialist is responsible for ensuring the smooth, secure, and efficient operation of IT systems and infrastructure supporting plant operations. This role manages daily IT support activities, monitors systems and networks, assists with infrastructure maintenance, supports cybersecurity practices, maintains asset inventory accuracy, and provides user guidance to ensure operational continuity and productivity</span></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt;font-family:Arial, sans-serif;color:#0075c9">Main Responsibilities</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Oversee daily IT operations to ensure reliability and performance of plant IT systems and infrastructure.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Provide technical support to users for hardware, software, and network-related issues.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Monitor IT systems and networks to identify performance issues, security threats, and operational risks.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Support the installation and maintenance of network infrastructure in coordination with the Network Operations Team.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Implement and maintain cybersecurity measures to protect IT systems and company data.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Assist with software application configuration and maintenance to meet operational needs.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Maintain accurate asset records by updating the inventory tracking system.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Conduct initial user training or orientation on IT systems and best practices.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Ensure IT operations comply with company policies, industry standards, and regulatory requirements.</span></li> </ul> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:12.0pt;font-family:Arial, sans-serif;color:#0075c9">Position Requirements</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Bachelor's degree in Information Technology, Computer Science, or related field is desirable.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Certifications and relevant experience may be accepted in lieu of a degree.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Experience in IT Operations, IT Systems, and Technical Support is desirable.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">Desired Certifications - CompTIA A+ Certification., CompTIA Network+ Certification, CompTIA, Security+ Certification, Technical Competencies, IT Operations, Technical Support, Cybersecurity, IT best practices, Inventory control, Network infrastructure support, Software and application support, Compliance with IT policies and standards</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:Arial, sans-serif">English proficiency</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;margin-left:0.0px;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p><p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><em><span style="font-size:9.0pt"><span style="color:#7f7f7f">At Nemak, Diversity, Equity and Inclusion (D&I) play a fundamental role in everything we do and are the underlying platform on which our culture is built. We foster a culture that is safe, respectful, fair and inclusive for all of our employees and job applicants. Our value proposition relies on innovation and cross-cultural teamwork, which is only possible when we strive for belonging and commitment to Diversity, Equity and Inclusion. We understand the impact equality and of varied perspectives that welcome better ideas to solve complex problems for improvement and transformation.</span></span></em></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><em><span style="font-size:9.0pt"><span style="color:#7f7f7f">We are proud to have bias-free conditions of employment, including recruiting, hiring, placement, and promotions, and we welcome all our employees and job applicants. We strongly prohibit any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.</span></span></em></span></span></p>