About this role
<div style="font-family:Arial;font-size:1.0em"> <p>At EY, we’re all in to shape your future with confidence. </p> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </p> <p>Join EY and help to build a better working world. </p> </div> <div style="font-family:Arial;font-size:1.0em"> </div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>EY_ Consulting _ RISK Revenue Assurance – Senior_Telecom (TMT) Sector</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">At EY, we are building a next‑generation, <strong>AI‑enabled Revenue Assurance Solution</strong> within GDS to help telecom operators protect revenues, reduce leakage, and move from people‑heavy controls to intelligent, scalable assurance models.</span></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>The opportunity</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As a <strong>Senior – Revenue Assurance</strong>, you will play a key role in the <strong>hands‑on execution and operationalization of EY’s AI‑enabled RA solution</strong>. You will work across the complete telecom revenue lifecycle, executing reconciliations, investigating revenue leakages, validating billing and network data, and actively contributing to the development and use of <strong>AI agents</strong> across Revenue Assurance use cases.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This role requires <strong>strong telecom domain expertise</strong>, <strong>deep billing and network understanding</strong>, and <strong>practical experience applying analytics and AI‑driven techniques</strong> within the RA lifecycle.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Your key responsibilities</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Client delivery & analysis</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Execute <strong>end‑to‑end Revenue Assurance controls</strong> across the telecom revenue lifecycle:</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>network </strong><strong>→</strong><strong> mediation </strong><strong>→</strong><strong> rating </strong><strong>→</strong><strong> billing </strong><strong>→</strong><strong> invoicing </strong><strong>→</strong><strong> collections </strong><strong>→</strong><strong> GL</strong></span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform <strong>usage‑to‑cash and provisioning‑to‑billing reconciliations</strong> (CDR/UDR vs mediation vs billing vs GL), identifying:</span></li> <li style="list-style:none;font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Unbilled or under‑billed usage</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Rating and charging discrepancies</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Product and catalogue configuration mismatches</span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Analyze <strong>billing mismatches</strong>, incorrect discount application, bundle errors, and tariff rule failures.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Investigate <strong>revenue leakage</strong>, perform root‑cause analysis, quantify financial impact, and support issue closure.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Execute RA controls across <strong>all major telecom revenue streams</strong>, including voice (MO/MT, domestic & international), SMS (P2P, A2P), data, roaming (TAP, NRTRDE), interconnect and settlements, OTT and subscription‑based services, and digital, bundled, and partner revenue models.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Operational excellence</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform detailed analysis and reconciliation of <strong>suspense and clearing accounts</strong>, including aging, root‑cause identification, and recovery tracking.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Validate completeness and accuracy of <strong>network source data (CDRs/UDRs)</strong> across switches, IN, IMS, packet core, and OTT platforms.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support and validate <strong>network source agents</strong> and upstream data feeds to ensure data integrity and control coverage.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Prepare control evidence, reconciliation logs, and documentation to ensure auditability and compliance with RA standards.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Billing, systems & integration expertise</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Work hands‑on with <strong>billing engines</strong> (e.g., Amdocs, Ericsson, Netcracker), including:</span></li> <li style="list-style:none;font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Rating logic and charging rules</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Discounts, bundles, and promotional configurations</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Impact analysis of <strong>billing configuration changes</strong></span></li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Analyze and troubleshoot revenue issues caused by <strong>API‑based integrations</strong> between provisioning, billing, CRM, partner, and digital platforms.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support UAT, defect analysis, production validation, and reconciliation sign‑offs for billing and RA controls.</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Controls, KRIs & monitoring</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Execute and operate <strong>KRIs/KPIs</strong>, thresholds, and tolerances under guidance from RA leadership.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assist in building and validating <strong>dashboards, alerts, and monitoring logic</strong> to ensure adequate risk coverage and data accuracy.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Document control logic, assumptions, data definitions, and evidence to support auditability and explainability.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Data & technology collaboration</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Work closely with <strong>data engineering and BI teams</strong> to support data sourcing, validation, and transformation.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Validate datasets related to <strong>CDRs, billing tables, settlements, and financial data</strong> used in RA reconciliations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Actively use and contribute to <strong>AI‑enabled Revenue Assurance capabilities</strong>, including:</span></li> <li style="list-style:none;font-family:arial, helvetica, sans-serif;font-size:10.0pt"> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">AI agents for anomaly detection, reconciliations, and exception prioritization</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Automation of manual RA controls using agent‑based logic</span></li> </ul> </li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>People & engagement support</strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Guide analysts and junior team members on analysis approach, validation checks, and documentation standards.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Produce <strong>client‑ready analysis, dashboards, reports, and control documentation</strong>.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Contribute to reusable RA assets such as control playbooks, checklists, and leakage libraries.</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Skills and attributes for success</strong></span></p> <p> </p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong understanding of <strong>telecom revenue flows and BSS/OSS systems</strong>—mediation, rating, billing, invoicing, and collections.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Practical knowledge of <strong>Revenue Assurance frameworks</strong>, revenue leakage types, control design, and reconciliations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Hands‑on experience working with <strong>large telecom datasets</strong>, CDRs/UDRs, and settlement files.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong analytical and problem‑solving skills with high attention to detail.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to clearly communicate findings and issues to senior team members.</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>To qualify for the role, you must have</strong></span></p> <p> </p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>5+ years of hands‑on Telecom Revenue Assurance experience</strong> (operator, vendor, or consulting).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong execution experience in <strong>provisioning‑to‑billing, usage‑to‑revenue, revenue‑to‑GL reconciliations</strong>, <strong>suspense account analysis</strong>, leakage identification, and <strong>KRI/KPI monitoring</strong>.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Solid understanding of <strong>telecom billing and mediation systems</strong> with end‑to‑end revenue lifecycle knowledge.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Hands‑on expertise with <strong>analytics tools</strong> (SQL, Excel, Power BI/Tableau), <strong>network source systems/source agents</strong>, <strong>billing engines</strong> (rating, discounts, bundles, config changes), and <strong>API/integration‑driven revenue issues</strong>.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Practical exposure to <strong>AI / AI‑agent usage in Revenue Assurance</strong>, along with experience on <strong>RA tools</strong> (WeDo, Subex, Araxxe, TEOCO) and <strong>billing platforms</strong> (Amdocs, Ericsson, Netcracker).</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good written and verbal communication skills in English.</span></li> </ul> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What we look for</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">A Revenue Assurance professional who combines <strong>deep telecom domain knowledge, strong execution capability, and AI‑first thinking</strong>, and who can help EY deliver a <strong>modern, intelligent, and scalable Revenue Assurance solution</strong> for global telecom clients.</span></p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>What Working at EY Offers</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We offer a competitive compensation package where you will be rewarded based on your performance and recognized for the value you bring to our business.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Plus, we offer:</strong></span></p> <p> </p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Continuous learning and capability building</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Opportunities to work on large‑scale global RA programs</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Exposure to advanced analytics and RA solution development</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">An inclusive and collaborative culture that supports career growth</span></li> </ul> <p> </p><div style="font-family:Arial;font-size:1.0em"> <p><b>EY | Building a better working world </b></p> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p> </div>