About this role
<p><strong><u>UX/UI and CX Designer</u></strong><strong> (Junior level)</strong></p> <p> </p> <p><strong>Job Summary:</strong> As an UX/UI and CX Designer, you will be responsible for creating user-centered designs that enhance the overall customer experience across our digital platforms. You will collaborate with cross-functional teams to understand user needs, design intuitive interfaces, and ensure a seamless journey for our customers. Your expertise in the telecommunications industry will be essential in delivering solutions that meet both business and user goals.</p> <p> </p> <p><strong>Key Responsibilities:</strong></p> <ul type="disc"> <li>Conduct user research and usability testing to gather insights and understand user needs.</li> <li>Create wireframes, prototypes, and high-fidelity designs for web and mobile applications.</li> <li>Develop user personas and customer journey maps to inform design decisions.</li> <li>Collaborate with product managers, developers, and other stakeholders to ensure design feasibility and alignment with business objectives.</li> <li>Design and maintain a consistent visual language and design system across all digital touchpoints.</li> <li>Analyze user feedback and metrics to iterate on designs and improve user experience.</li> <li>Stay up-to-date with industry trends, best practices, and emerging technologies in UX/UI and CX design.</li> </ul> <p><strong>Qualifications:</strong></p> <ul type="disc"> <li style="font-weight:bold"><strong>Thai native only</strong></li> <li>Bachelor’s degree in Business Administration, Technology, Engineering, or a related field.</li> <li>3-10 years of experience in UI/UX and CX design, Human-Computer Interaction, preferably in the telecommunications industry.</li> <li>Strong portfolio showcasing design projects and process, with a focus on user-centered design.</li> <li>Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.</li> <li>Experience with user research methodologies and usability testing.</li> <li>Excellent communication and collaboration skills.</li> <li>Ability to work in a fast-paced environment and manage multiple projects simultaneously.</li> </ul> <p> </p> <p><strong>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</strong></p> <p><strong>The exceptional EY experience. It’s yours to build. </strong></p> <p><strong>EY | Shape the future with confidence</strong></p> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. </p> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. </p>