About this role
<p>Title : System Engineer </p> <p>Responsibilities:<br>1. Provide on-site Level 2 support for TAS, POS, and payment gateway systems.<br>2. Perform device health checks, diagnose issues, and execute recovery procedures.<br>3. Investigate incidents, document root causes, and implement solutions.<br>4. Prepare and support hardware/software for pop-up counters and special events.<br>5. Maintain system inventory and configuration updates.<br>6. Liaise with service providers for SIT/UAT and production maintenance.<br>7. Support proactive tasks such as SOP updates, technical documentation, and minor enhancements using low-code tools.</p> <p>Requirements:</p> <p>1. Bachelor’s degree in Computer Science, Information Technology, or related discipline.<br>2. Minimum 2 years of experience in system support and integration.<br>3. Experience in application support and troubleshooting.<br>4. Familiarity with TAS, POS, and payment gateway systems<br>5. Basic knowledge of operating systems and networking technologies.<br>6. Ability to work independently and under pressure.<br>7. Availability for on-call support during weekends and public holidays.</p>