At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SSO - PingFederate – Staff (L2) Job Title: L2 Job Summary The Security Analyst/ Security Senior Analyst role will be primarily responsible for the daily operations of monitoring and review of PingFederate on-boarding of applications and underlying infrastructure. This role will be responsible for working with end users, vendors, security leads as well as the other support teams to ensure successful operations of the infrastructure. Key Responsibilities <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Incident/Service Request intake and assignment to other teams if required.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Incident analysis</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Incident triaging</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Respond, troubleshoot, and implement resolutions for common issues.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Respond to system outages.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain Incident remediation and prevention documentation.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Interact with technical personnel and other teams as required.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Initiate escalation procedure to resolve incidents.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Produce service level reports.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Monitor directory infrastructure for potential issues.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Monitor backup.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Coordinate or participate in individual or team projects.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Write technical articles for internal knowledge base.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Provide performance metrics as necessary.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Adhere to stated SLA’s and ensuring high standards for quality regarding project documentation/activities.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Deploy changes as per the instructions.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Application validation after changes</li> </ul> Qualifications Education <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor or college degree in related field or equivalent work experience</li> </ul> Work Experience <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">2-5-year experience</li> </ul> Skills Expertise: <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Candidate must have 4+ years of experience in Identity & Access Management implementation with at least 2 years of subject matter expertise in Ping Identity SSO, MFA & Access Management Space</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Hands On experience (at least 2 years) in Ping Identity SSO, MFA & Access Management space with implementation of SSO, MFA & Access Management using Ping Identity.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must have performed installation, setup & configuration of Ping Identity components and setup of connectors/application on-boarding</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Implemented integration with multiple authoritative sources like PeopleSoft, SAP, etc.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Modification to end-user/administrative web interface and UI branding customization</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Change Management & Release Management experience and liaising with product vendor; escalation to product vendor and coordination as needed</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Implementation experience in service-oriented architecture (SOA)</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Performance tuning of Ping Identity components</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Requirements gathering and design of Ping Identity solution</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Coordination with stakeholders during requirement gathering, design, UAT and Production rollout phases</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Detailed planning, monitoring and execution of plans.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Change control and offshore status reporting</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good understanding and hands-on on java-based technologies</li> </ul> Certification: <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">ITIL or equivalent (Good to have)</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">CIAM/Azure/AWS (Good to have)</li> </ul> Work Requirements: <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Willingness to travel as required.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Willingness to be on call support.</li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Willingness to work in shifts.</li> </ul> EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

GMS-Staff-Ping ID-SSO-Fed-DS (Chennai, TN, IN, 600032) @ EY Global Services

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