About this role
<p><span style="font-size:11.0px"><span style="font-family:Arial, Helvetica, sans-serif">At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. </span></span></p> <p> </p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Career Family Consulting </span></strong><br><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Role Type BPM </span></strong><br><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Role Rank Technical Lead/ Associate Project Manager – 42</span></strong><br><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Current Rank: CS Process Technical Analyst</span></strong></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The opportunity</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As part of our EY-BPM team, you will help clients in designing and developing state of the art solutions to optimize business processes. You will be responsible for leading the end-to-end lifecycle of process driven applications and solutions, including development, testing and deployment, ensuring they are scalable, adaptable and sustainable with minimal customization.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Leveraging your expertise in process mapping, technical documentation and solution development, you will help our clients gain better visibility into their operations, enabling more informed decisions-making and improved efficiency through data-driven insights and AI and Digital transformation initiatives.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We’re looking for candidates with strong understanding of technology and data and process analysis, particularly in technical process documentation and workflow design, with proven track record of successful delivery. This is a fantastic opportunity to be part of a leading firm as well as a part of a growing BPM team. You will work closely with clients to assess requirements, design optimised business processes and support the development of solutions that improve operational performance and drive continuous improvement. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Your key responsibilities</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Analyze current business processes to identify gaps, bottlenecks, inefficiencies, and improvement opportunities</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Document end-to-end workflows, process maps, functional and technical requirements</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Collaborate with stakeholders to assess business needs and translate them functional and technical requirements for system enhancements or AI/automation projects</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Recommend process enhancement, automation opportunities and technical solutions to improve efficiency and effectiveness</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Support process redesign initiatives aligned with business objectives and operational standards</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Work effectively as a team lead, share responsibility, provide support, maintain communication and update managers on progress of tasks</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Develop and maintain productive working relationships with client/onsite personnel</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ensure on-time delivery of allocated tasks </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Participate in documentation, design, development, QA, deployment and support as required</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Ensure that technical solutions are aligned with established business processes, governance, and compliance requirements</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Update technical process documentation and ensure high quality deliverables </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Building of Technical Process Assets and Accelerators</span></p> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Skills and attributes for success</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• 4-9 years in technical process documentation</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Strong communication, presentation and interpersonal skills along with experience in producing high quality reports and presentations as needed</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Attention to detail and commitment to quality</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Understanding of BPM methodologies</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Hands-on experience on process mapping tools (e.g., Celonis, Signavio)</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Understanding of AI and automation</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Knowledge of process mining or digital transformation platforms</span></p> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">What we offer</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. </span></p> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">About EY</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY | Building a better working world</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The exceptional EY experience. It’s yours to build. </span></p><p> </p> <p><span style="font-size:11.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b>EY | Building a better working world</b></span></span></p> <p> </p> <p><span style="font-size:11.0px"><span style="font-family:Arial, Helvetica, sans-serif">EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. </span></span></p> <p> </p> <p><span style="font-size:11.0px"><span style="font-family:Arial, Helvetica, sans-serif">Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</span></span></p> <p> </p> <p><span style="font-size:11.0px"><span style="font-family:Arial, Helvetica, sans-serif">Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. </span></span></p>