About this role
<p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0px">At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. </span></span></p> <p> </p> <p> </p> <p> </p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">EY ES – Internal Transformation Services</span></strong></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Assistant Director</span></strong></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">ITS (Internal Transformation Services) under EY’s Enablement Service, is a team of seasoned consulting professionals that operate globally on internal transformation programs which are critical to EY’s strategy and ambition. Our expertise is in the areas of Project Management, Strategy, Technology, Process Improvement, Organization Design, and Organizational Change Management.</span></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Job Description:</span></strong></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">We are seeking a highly experienced and knowledgeable Business Consultant to join our dynamic team. ITS professionals should be able to operate globally on internal programs that are critical to EY’s strategy and ambition. As a Business Consultant, you will play a pivotal role in providing strategic guidance and expert advice to our Executive Leadership in the areas of project management, change management, and design thinking. Your extensive experience in these fields will be invaluable as you collaborate with cross-functional teams, lead transformative projects, and drive organizational growth and innovation. The ideal candidate possesses a deep understanding of project management methodologies, change management principles, and design thinking frameworks, along with exceptional leadership, communication, and problem-solving skills.</span></p> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Roles & Responsibilities:</span></strong></p> <p> </p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Collaborate with Executive Leadership to understand their business objectives, challenges, and opportunities. Strong leadership skills with the ability to influence and guide teams toward successful outcomes</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Manage & engage senior stakeholder relationships at CxO, Partner, Functional Head levels</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Perform rapid assessment of landscape for stakeholders and provide insights to accelerate action towards refining their current state</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bring diverse and thought-provoking perspective to transformations, including market trends, new and innovative ideas to drive data driven decision making</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Drive and build upon a culture of continuous improvement by developing innovative idea</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Conduct comprehensive analyses of organization’s processes and systems</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Provide strategic recommendations and action plans to drive business performance and transformation</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Develop roadmaps for implementing project management, Organizational change management, and design thinking initiatives.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lead and manage complex projects from initiation to closure, ensuring timely delivery and quality outcomes</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Define project scope, objectives, deliverables, and success criteria in collaboration with clients and stakeholders</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Monitor project progress, identify risks and issues, and implement mitigation strategies</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Foster effective communication and collaboration among project teams and stakeholders</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Develop and implement change management strategies to support organizational transformation initiatives</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Conducting Change Impact Analysis and Change Readiness / Gap Assessment and give recommendations that are actionable on immediate and long-term basis</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Build strong change network, drive change adoption, manage stakeholders with people centric approach, if needed work towards mindset shift and achieve cultural transformation</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Monitor and evaluate the effectiveness of change management efforts and make adjustments as necessary</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Apply design thinking principles and methodologies to identify innovative solutions to complex business problems</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Conduct user research, gather insights, and define user personas and journeys.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advocate for design thinking principles and foster a culture of creativity and experimentation within client organizations</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Contribute to the development and enhancement of consulting methodologies and frameworks</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Mentor and coach junior consultants, providing guidance and support in their professional growth</span></li> </ul> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">What will make you eligible for this role?</span></strong></p> <p> </p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Master’s degree in business administration, management, or a related field</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">10+ Years of experience with at least 7+ years of management / business consulting experience</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advance MS Suite skills – particularly, to develop engaging presentations and dashboards</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Professional certifications such as PMP (Project Management Professional), certification in Change Management or Design Thinking are highly desirable.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Deep understanding of project management methodologies (e.g., Agile, Waterfall) and their practical application in different contexts.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Extensive knowledge of change management principles, models, and methodologies, with hands-on experience leading change initiatives.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficiency in design thinking frameworks and tools, with the ability to apply them effectively to solve complex business problems.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Awareness and experience of leveraging technology as enablers</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Exceptional communication, presentation skills with the ability to tailor messages to diverse audiences</span></li> </ul> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Good to have</span></strong></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience working in the Big 4 professional services firms and other global management consultancies is highly desirable</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">MBA or equivalent advanced education is preferable</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Certification in Project Management, Organisational Change Management, Design Thinking, Facilitation will be an advantage</span></li> </ul> <p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">What working at EY offers?</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:</span></p> <p> </p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Opportunities to develop new skills and progress your career</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The freedom and flexibility to handle your role in a way that’s right for you</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support, coaching and feedback from some of the most engaging colleagues around</span></li> </ul> <p> </p><p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0px"><b>EY | Building a better working world </b> </span></span></p> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0px">EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. </span></span></p> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0px">Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</span></span></p> <p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:11.0px">Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. </span></span></p>