About this role
Mid-West Podiatry And Missouri Foot and Ankle, A division of US Foot & Ankle Specialists, is seeking a detail-oriented and patient-focused Surgery Scheduler to join our growing podiatry team. This role is responsible for coordinating surgeries, obtaining authorizations, communicating with patients, and ensuring a smooth scheduling process from start to finish.
The ideal candidate is highly organized, communicates well with patients and providers, and thrives in a fast-paced medical office environment.
Essential Functions/Responsibilities (other duties may be assigned):
• Coordinate and schedule surgeries for physicians and patients
• Contact patients regarding surgery dates, instructions, and required testing
• Verify insurance benefits and obtain prior authorizations for surgeries, facilities, and DME
• Schedule procedures within the EMR system and maintain accurate documentation
• Communicate with surgery centers, vendors, and physician offices to ensure all required paperwork is completed
• Send surgery information and pre-op instructions to patients
• Maintain organized surgery records and scan documentation into the EMR
• Respond promptly to phone calls, faxes, and messages
• Support a positive patient experience throughout the surgical scheduling process
Required Skills and Experience:
• High School Diploma or GED required
• Previous surgery scheduling, medical scheduling, or medical office experience preferred
• Knowledge of insurance verification, pre-authorizations, CPT/ICD-10 coding, and medical terminology preferred
• Strong communication, organization, and multitasking skills
• Ability to work efficiently in a fast-paced healthcare environment
• Strong attention to detail and customer service skills
• Experience with EMR/EHR systems and Microsoft Office preferred
• Ability to maintain HIPAA compliance and confidentiality at all times
Benefits Offered:
• Health Insurance (Single & Family plans available)
• Life Insurance
• Disability Insurance
• 401(k) Plan with Company Match
• Employee Discount Program
• Paid Time Off (PTO)
• Paid Holidays