About this role
<div style="font-family:Arial;font-size:1.0em"> <p>At EY, we’re all in to shape your future with confidence. </p> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. </p> <p>Join EY and help to build a better working world. </p> </div> <div style="font-family:Arial;font-size:1.0em"> </div><p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt">Senior Profile: </span><span style="font-size:10.0pt">Years of Experience: 6-8 years</span></p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt">Minimum Qualifications of 4 years in payroll technology implementations.<br></span><span style="font-size:10.0pt"><strong><br>Main Role:</strong></span><br><span style="font-size:10.0pt">The Client Implementation team plays a pivotal role in overseeing the successful execution of projects throughout their lifecycle, particularly in the realm of technology. This role extends beyond just DigiPay, encompassing the full spectrum of global tools and services that EY offers. As the primary liaison, the Client Implementation team ensures that clients receive expert guidance and support at every stage of the project.</span></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Responsibilities:</strong></span></p> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="1" type="1"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Client Engagement</strong>: Serve as the main point of contact for clients, actively listening to their needs and expectations to foster strong relationships.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Requirements Gathering:</strong> Collaborate closely with clients to gather, analyze, and document their specific needs for system setup, ensuring clarity and precision.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Implementation Planning</strong>: Design and implement strategic plans that are meticulously aligned with client payroll calendars, ensuring timely and efficient execution.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Change Management</strong>: Equip clients for transitions in processes and systems, facilitating seamless adaptations to new methodologies.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Stakeholder Communication</strong>: Cultivate transparent communication with all stakeholders, effectively conveying project objectives, milestones, and updates.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Documentation</strong>: Maintain thorough and organized records of project requirements, design decisions, and user guides to support ongoing reference and training.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Risk Management</strong>: Proactively identify potential risks and develop comprehensive mitigation strategies to safeguard project success.</span></li> </ol> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Skills Required:</strong></span></p> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="1" type="1"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Technology Project Management</strong>: Expertise in managing technology-driven projects from inception to completion.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Comprehensive Document Management</strong>: Proficient in organizing and maintaining essential project documentation.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Advanced Communication Skills</strong>: Exceptional ability to articulate ideas clearly and engage with diverse audiences.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Comprehensive Stakeholder Management</strong>: Skilled in managing relationships with various stakeholders to ensure alignment and collaboration.</span></li> </ol> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Skills Must Have:</strong></span></p> <ol style="margin-top:0.0cm;margin-bottom:0.0cm" start="1" type="1"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Leadership and Business Acumen</strong>: Strong leadership qualities and a solid understanding of business operations.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Steering Committee Meeting Facilitation</strong>: Ability to effectively manage and lead Steering Committee meetings.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Strong Problem-Solving Skills</strong>: Proficient in identifying challenges and devising innovative solutions.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:10.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt"><strong>Proven ability to implement Workday, SuccessFactors, Oracle and other system of records</strong>.</span></li> </ol> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:normal;margin:0.0cm 0.0cm 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><div style="font-family:Arial;font-size:1.0em"> <p><b>EY | Building a better working world </b></p> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p> </div>