About this role
<p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Via Verde is looking for a talented Operations Analytics Intern to join our Operations team!</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Being part of our team means working in a Group of innovative companies with a focus on sustainability and a vision for the future. It means working in a Group that cares about people, their development and well-being, as we are proudly certified as <a href="https://soyefr.org/certificacion-efr/">Empresa Familiarmente Responsável</a>. Our Culture is guided by the following values: ethics, innovation, excellence and people.</p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Role and Responsibilities</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Support the Operational Monitoring area by contributing to the development of operational dashboards, data analysis, and insight generation that inform service oversight and decision-making.</li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Support the creation and maintenance of operational dashboards using Power BI and/or Tableau.</li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Develop ad-hoc reports and analyses to identify patterns, deviations, and trends.</li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Contribute to the definition and refinement of operational metrics and KPIs.</li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Support initiatives aimed at improving data quality and structure.</li> <li style="line-height:150%;margin:0.0cm 0.0cm 8.0pt 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Support post-incident analysis, including Root Cause Analysis (RCA) activities.</li> </ul> <p style="line-height:150%;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;margin-left:0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Experience, Skills and Qualifications</strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Academic background in Computer Engineering, Information Systems, Data Engineering, Mathematics, or a related Engineering field.</li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Genuine interest in data, analytics, and operational processes.</li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Working knowledge of (or strong motivation to develop skills in) Power BI and/or Tableau.</li> <li style="line-height:150%;margin:0.0cm 0.0cm 0.0cm 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Foundational understanding of database concepts, with knowledge of SQL considered an asset.</li> <li style="line-height:150%;margin:0.0cm 0.0cm 8.0pt 0.4px;font-size:12.0pt;font-family:Aptos, sans-serif;text-indent:0.4px">Strong analytical mindset, with attention to detail and accuracy.</li> </ul> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong> </strong></p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Brisa Group is leading the way to your future, join us!</strong></p>