About this role
<p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Responsibilities</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Work with internal stakeholders, external vendors, and customers to understand business needs, operational processes, and system requirements.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Lead requirements elicitation activities such as workshops, interviews, walkthroughs, and discussions with business and technical stakeholders.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Translate business needs into clear, structured, and comprehensive requirements documentation.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Work closely with development and technical teams to ensure accurate interpretation and implementation of requirements.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Conduct feasibility studies and impact assessments for proposed changes or system enhancements.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Translate technical concepts and solution designs into business-friendly language to ensure alignment and clarity across stakeholders.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Manage, maintain, and track requirements, including changes, dependencies, assumptions, and traceability.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Assist in testing activities, including test scenario preparation, User Acceptance Testing (UAT) support, defect clarification.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Participate in solution walkthroughs, design reviews, and implementation discussions.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Prepare, maintain, and update project-related documentation.</span></li> </ul> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif"> </span></strong></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Qualifications</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Degree in Information Technology, Computer Science, Engineering, or a related discipline.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">3–5 years of experience as a Business Analyst in IT or system implementation projects.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Experience in business process analysis, data modelling, and process mapping.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Proven experience working and managing stakeholder experience with multiple user groups and external vendors.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Strong analytical skills with attention to detail and ability to identify risks or issues early.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Good verbal and written communication skills.</span></li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Experience with biometric and access control system will be advantageous</span></li> </ul>