About this role
<p>House Attendants are responsible for cleaning all assigned areas, including guest room floors and designated back-of-house spaces. Consistently provides warm, professional, and personalized service to guests, ensuring a seamless and positive experience throughout their stay.</p> <p> </p> <p><strong>Key Accountabilities:</strong></p> <p> </p> <table align="left"> <tbody> <tr> <td align="left"> <ul> <li>Clean and maintain guest hallways, service landings, stairwells, service elevators, and storage rooms.</li> <li>Dust and clean all furniture, fixtures, hallway phones, mirrors, lamps, pictures, and ice machines.</li> <li>Reposition misplaced furniture and clean service landing doors and kick plates regularly.</li> <li>Report any deficiencies, damages, recurring issues, missing or broken items, stains, or unusual circumstances to the Supervisor or Housekeeping Management.</li> <li>Implement VIP designation procedures in line with the Peninsula Service Principles and Standards.</li> <li>Forward all lost and found items to the housekeeping office or Security.</li> <li>Follow all emergency regulations and departmental policies and procedures.</li> <li>Respond to guest requests within 10 minutes, using names discreetly and presenting items professionally.</li> </ul> <p> </p> <p><strong>General Requirements:</strong></p> <p> </p> <ul> <li>2 to 3 years' experience in a similar role; preferably in a luxury hotel.</li> <li>Ability to multi-task, work under pressure and in a fast-paced environment.</li> <li>Ability to work as a team and with a diverse team.</li> <li>Ability to communicate and read effectively in English.</li> <li>Standing up to 8 hours and ability to lift 30lbs </li> </ul> <p> </p> <p> </p> <p>We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. This is a full-time union role that requires schedule flexibility and the salary for this position starts at $31.77 per hour.</p> </td> </tr> </tbody> </table> <p> </p><style type="text/css">.responsive { width: 100%; max-width: 550px; height: auto; } </style> <p style="text-align:center"> </p> <p style="text-align:center"><img class="responsive" src="https://performancemanager10.successfactors.com/doc/custom/hshmanagemD/PNYbenefits-Managerandbelow.gif"></p> <p style="text-align:center"> </p>