About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p><strong>Job Title: </strong>LEAD Student Office Staff – Student Clerical</p> <p><strong>Division: </strong>Student Life</p> <p><strong>Department:</strong> Leadership and Professional Development</p> <p> </p> <p><strong>Compensation Hours/Week</strong></p> <p>$10.00/hour Weekly average, approximately 5-8 hours per week</p> <p><strong> </strong></p> <p>Required hours may include days, evenings, weekends, and holidays</p> <p><strong> </strong></p> <p><strong>Employment Summary</strong></p> <p>The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the <a href="https://www.purdue.edu/vpsl/leadership/myExperience/Competencies_List.html">Leadership and Professional Development Competencies</a> and the <a href="https://www.purdue.edu/stepstoleaps/about/learning-pillars.php">Steps to Leaps Learning Pillars</a> into your learning and performance management experience to ensure you are building the skills employers want.</p> <p> </p> <p><strong>Job Description</strong></p> <p>The primary role of the LEAD Student Office Staff position is assist with the basic administrative functions of an office. The goal of this position is to give students valuable real-world experience in a professional and flexible environment. This position should work 5-8 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The LEAD Student Office Staff position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven. Work Study is <strong>not</strong> required.</p> <p><strong> </strong></p> <p><strong>Qualifications</strong></p> <ul> <li>High school diploma or equivalent and minimum of one semester of college coursework successfully completed</li> <li>Must be actively enrolled at Purdue University or Purdue Global</li> <li>Strong interpersonal and communication skills, both verbal and written</li> <li>Flexible and dependable with a strong attention to detail</li> <li>Problem solving, logic and reasoning skills</li> <li>Customer service oriented</li> <li>Ability to multi-task and work within deadlines</li> <li>Ability to work with various stakeholders</li> <li>Ability to work independently and with a team</li> <li>Be timely and organized</li> </ul> <p> </p> <p><strong>Position Responsibilities</strong></p> <ul> <li>Maintain high standard of cleanliness throughout the office</li> <li>Maintain safety and risk management standards of the department</li> <li>Perform daily upkeep of supplies throughout the office</li> <li>Exhibit friendliness, diplomacy, and tact in responding to customers</li> <li>Handle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer service</li> <li>Maintain confidentiality and exhibit professional conduct when handling sensitive information</li> <li>Plan and execute independent projects after initial consultation with staff members</li> <li>Responsible for all scheduled shifts (based on class/exam schedules for the semester)</li> <li>Must attend all scheduled staff meetings to gain and/or share pertinent information</li> <li>Other duties as assigned</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Core Competencies</b></H2> </div><div><p><strong>Transferable Skill Development:</strong></p> <p><strong> </strong></p> <p>Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation. </p> <p> </p> <p>Communication <em>(Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information)</em></p> <ul> <li>Demonstrate professional <strong>verbal communication</strong> in all interactions</li> <li>Demonstrate <strong>enthusiasm</strong>; engage and connect with customers to promote excellent customer experience</li> <li><strong>Verbally</strong> communicates to staff on situations that may arise due to problems</li> <li><strong>Written communication</strong> to complete accurate food usage records and food temperatures according to established procedures</li> </ul> <p> </p> <p>Ways of Thinking <em>(Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics)</em></p> <ul type="disc"> <li>Utilize policies and knowledge to proactively <strong>make decisions</strong> and <strong>solve problems</strong> for area assigned</li> </ul> <ul> <li>Develop new or novel ideas through <strong>critical thinking</strong> and <strong>creative processes</strong> that address issues and/or lead to change</li> <li>Understand standards and expectations for personal and <strong>professional ethical behavior</strong></li> <li>Demonstrate <strong>knowledge</strong> of the position and operation</li> </ul> <p> </p> <p> </p> <p>Collaboration <em>(Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility)</em></p> <ul> <li><strong>Working together</strong> with co-workers and demonstrate <strong>flexibility</strong> in a fast-paced, team atmosphere</li> </ul> <ul> <li>Establish <strong>productive relationships</strong> with customers and staff</li> <li>Acknowledge and support customers and staff with unique needs and <strong>differing backgrounds</strong></li> <li><strong>Work independently</strong> to complete responsibilities</li> <li><strong>Proactively</strong> and willingly <strong>acquires</strong> new skills, tasks, procedures and projects</li> <li>Provide support to fellow<strong> team </strong>members</li> </ul> <p> </p> <p>Self-Awareness <em>(Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency)</em></p> <p><strong> </strong></p> <ul> <li>Demonstrate <strong>time management skills</strong> and <strong>attention to detail</strong></li> </ul> <ul> <li>Demonstrate <strong>initiative</strong>; Understand and respond to the various needs of <strong>customers</strong> and staff</li> <li>Maintain <strong>positive attitude</strong> and<strong> enthusiasm</strong> in times of ambiguity and peak time of demand</li> <li>Complete work <strong>independently</strong> in an efficient time manner</li> <li>Demonstrate <strong>dependability</strong> and <strong>responsibility</strong> within operation</li> <li>Demonstrate <strong>punctuality</strong> by always being on time to each shift</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Employee Class</b></H2> </div><div>Student</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Benefits Eligibility</b></H2> </div><div>NO</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>FLSA Status</b></H2> </div><div>Non-Exempt</div></div></div>